[cisco-voip] UCCX 8.5.1 SU4 not compatible with 9.1.2SU2?

[Ryan LaFountain (rlafount)]

Hi All,

Give me a few days to check and I’ll get back to you as soon as possible.

Thank you,

Ryan LaFountain
Unified Contact Center
Cisco Services
Direct: +1 919 392 9898
Hours: M - F 9:00am - 5:00pm Eastern Time

On Jan 7, 2015, at 6:54 AM, Dave Cardwell <dave.cardwell1 at gmail.com<mailto:dave.cardwell1 at gmail.com>> wrote:

I'd also be really interested in the answer, if anybody has already asked TAC?

Thanks
Dave


On Tue, Jan 6, 2015 at 4:57 PM, Anthony Holloway <avholloway+cisco-voip at gmail.com<mailto:avholloway+cisco-voip at gmail.com>> wrote:
Ah ok.  My experience with the UCCX compatibility documents is that it's generally up to date and if you open a TAC case they will, in most cases, reach out to to the BU for confirmation.

What I find interesting, and something I've never noticed before, is that the CUCM 9.1(2)SU2 came out June 3, 2014, and the docwiki page for UCCX 8.5(1)SU4 has been updated eight times since CUCM 9.1(2)SU2 release, with the last update being just last month.

http://docwiki.cisco.com/w/index.php?title=Unified_CCX_Software_Compatibility_Matrix_for_8.5(1)_SU4&action=history

I would say that's a good indication that the page maintainers have been dodging CUCM 9.1(2)SU2 support.

Who are the page maintainers you ask?  Well, here you go:

http://docwiki.cisco.com/wiki/Guidelines_to_Edit_the_Compatibility_Matrix_for_Unified_CCX

Another interesting fact is that we don't see support for CUCM 9.1(2)SU2 until UCCX 9.0(2)SU2, which came out in July of 2014.  That tells us that the UCCX team did acknowledge the existence of CUCM 9.1(2)SU2, and were not just pretending it didn't exist.

On Tue Jan 06 2015 at 10:38:54 AM Mike <mikeeo at msn.com<mailto:mikeeo at msn.com>> wrote:
I apologize was in a rush to get out the door when sending this.

CUCM 9.1.2 SU2(a) is not on the supported list for 8.5.1 SU4 of CCX, but SU1 is wondering if the docs haven’t been updated or is it not truly supported.

From: Anthony Holloway [mailto:avholloway+cisco-voip at gmail.com<mailto:avholloway%2Bcisco-voip at gmail.com>]
Sent: Tuesday, January 06, 2015 11:27 AM
To: Mike; cisco-voip
Subject: Re: [cisco-voip] UCCX 8.5.1 SU4 not compatible with 9.1.2SU2?

Could you rephrase your question or add more details?  Possibly give the link you are referencing.
On Tue Jan 06 2015 at 9:54:28 AM Mike <mikeeo at msn.com<mailto:mikeeo at msn.com>> wrote:
I checked the Unified CCX Software Compatibility Matrix for 8.5(1) SU4 and only 9.1.2 SU1 is listed.
Has anyone upgraded to this release with CCX 8.5.1 SU4?

Thanks,
Mike



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