[cisco-voip] SpeechView registration issue - unknown enterprise name?

[Erick Bergquist]

Using Unity connection 8.6.2 SU2 and having issues with new speechview
setup where it is not registering.  The run cmc smtptest works fine,.

In the Stt trace file we are seeing Unknown for enterprise name and
not able to find unknown when unity gets the response email from
nuance.

Does the Speechview registration name name need to be set to something
specific? In the few speechview's I've done that name we set to
anything and it has worked and I haven't seen anything that says it
needs to be set to something to match what nuance has.

Here is snippet from trace file,

15:53:55.654 |27520,,,SttService,13,Thread=SttMain;
class=com.cisco.unity.stt.service.SttService;STT: Starting Message
Processing ....

15:57:29.599 |28731,,,SttService,12,Thread=SttDbEvent;
class=com.cisco.unity.stt.service.RegistrationRequest;Sending
registration request to cisco-xx-registration at ciscostt.nuancevm.com

15:58:22.073 |27520,,,SttService,12,Thread=SttMain;
class=com.cisco.unity.stt.service.RegistrationResponse;Could not
execute registration response because requestid Unknown is no longer
in the queue


15:58:22.074 |27520,,,SttService,12,Thread=SttMain; class=
;Message-ID: <20141223205811-slphv298y86y-8790 at spinvox-res>
15:58:22.074 |27520,,,SttService,12,Thread=SttMain; class=   ;Subject:
Registration Response
15:58:22.074 |27520,,,SttService,12,Thread=SttMain; class=   ;To:
<transcriptions at abc.com>
15:58:22.074 |27520,,,SttService,12,Thread=SttMain; class=   ;MIME-Version: 1.0
15:58:22.074 |27520,,,SttService,12,Thread=SttMain; class=
;Return-Path: cisco-xx-errors at ciscostt.nuancevm.com
15:58:22.074 |27520,,,SttService,12,Thread=SttMain; class=;
15:58:22.075 |27520,,,SttService,12,Thread=SttMain; class=;<?xml
version="1.0" ?>
15:58:22.075 |27520,,,SttService,12,Thread=SttMain; class=;<request>
15:58:22.075 |27520,,,SttService,12,Thread=SttMain; class=;
<interface-version>Unknown</interface-version>
15:58:22.075 |27520,,,SttService,12,Thread=SttMain; class=;   <id>Unknown</id>
15:58:22.075 |27520,,,SttService,12,Thread=SttMain; class=;   <registration>
15:58:22.075 |27520,,,SttService,12,Thread=SttMain; class=;
<registration-response>
15:58:22.075 |27520,,,SttService,12,Thread=SttMain; class=;
<response-acknowledgement>false</response-acknowledgement>
15:58:22.075 |27520,,,SttService,12,Thread=SttMain; class=;
<enterprise-name>Unknown</enterprise-name>
15:58:22.075 |27520,,,SttService,12,Thread=SttMain; class=;
<registration-request-id>2014122327666</registration-request-id>
15:58:22.075 |27520,,,SttService,12,Thread=SttMain; class=;
<enterprise-identification>Unknown</enterprise-identification>