[cisco-voip] new CTI Controlled Device Profiles find under End User

[Ryan Ratliff (rratliff)]

It's so a CTI app can control a device the user is logged into (using that EM profile) without having to have direct control of the device as well.

I would assume the app would have to support this as well but in general it should work if the user has either the phone associated OR the device profile currently logged into the device.

-Ryan

On Jan 16, 2015, at 11:53 AM, Jason Aarons (AM) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>> wrote:

Remind me is the new field CTI Controlled Device Profiles so that Jabber or something can control a EM profile?  Not recalling why this field CTI Controlled Device Profiles  got added in 9x or what it does?

In short I’m setting up Extension Mobility for a bunch of UCCX CAD users and wondering if the  field CTI Controlled Device Profiles needs to have the EM Device Profile to work.

Screenshot below;

<image001.png>
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