[cisco-voip] Jabber Contact shows wrong IM Address

[Jason Aarons (AM)]

If you look in CUPAdmin> System > Topology what does it show?
If they login to cupuser what does it show?

From: Matthew Loraditch [mailto:MLoraditch at heliontechnologies.com]
Sent: Thursday, July 9, 2015 10:33 AM
To: Jason Aarons (AM); cisco-voip at puck.nether.net
Subject: RE: Jabber Contact shows wrong IM Address

Yeah I did that…

Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
Network Engineer
Direct Voice: 443.541.1518
Facebook<https://www.facebook.com/heliontech?ref=hl> | Twitter<https://twitter.com/HelionTech> | LinkedIn<https://www.linkedin.com/company/helion-technologies?trk=top_nav_home> | G+<https://plus.google.com/+Heliontechnologies/posts>

From: Jason Aarons (AM) [mailto:jason.aarons at dimensiondata.com]
Sent: Thursday, July 9, 2015 10:29 AM
To: Matthew Loraditch; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: RE: Jabber Contact shows wrong IM Address

The newer 10.6 client has a clear cache in GUI.

Else, Close Jabber, go to %appdata% and delete both Local and Roaming data for Jabber.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Loraditch
Sent: Thursday, July 9, 2015 10:26 AM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Jabber Contact shows wrong IM Address


I have a coworker whose IM address shows up as her old address. This is actually just affecting ME! I have deleted the jabber folders in my profile. She is not in my contacts this is the search/directory entry.
Does anyone have a clue as to what else I can blow out? It almost must be something server side as I see it on multiple computers…. But I don’t understand how…

Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
Network Engineer
Direct Voice: 443.541.1518
Facebook<https://www.facebook.com/heliontech?ref=hl> | Twitter<https://twitter.com/HelionTech> | LinkedIn<https://www.linkedin.com/company/helion-technologies?trk=top_nav_home> | G+<https://plus.google.com/+Heliontechnologies/posts>



itevomcid
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