[cisco-voip] How to send call to 10 digit in ICM Scripting

Brian Meade bmeade90 at vt.edu
Tue Jul 21 10:40:39 EDT 2015


Abdul,

Usually you'll want to use the Call Redirect step for something like this.

Brian

On Tue, Jul 21, 2015 at 10:27 AM, AbdusSaboor Khan <saboor.khan at gmail.com>
wrote:

> Hi,
>
> Can someone guide me how to send call to to 10 Digits in ICM scripting, as
> sending to some digits label is working fine and then we need to call
> forward on that extension in Call manager. Here is the scenario,
>
> Our Script is like press 1 to an agent
>
> press 2 for field agent (need to forward that call to that agent who is
> not login into CAD)
>
> Regards,
>
> Abdul
>
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