[cisco-voip] FAC on CME

Mon Mar 2 12:52:10 EST 2015

   Hi all,

I need some help with FAC on CME. I followed Cisco documentation. When testing I get the prompt, but the moment I enter the pin (12345#) the call disconnect. Anyone had this kind if issue before or can give me some tips in the right direction?

service password-encryption
!
card type e1 0 1
enable password 7 0205554808560E375A1F0D
!
aaa new-model
!
!
aaa authentication login default local
aaa authentication login h323 local
aaa authorization exec h323 local
aaa authorization network h323 local
!
aaa session-id common
clock timezone utc 0 0
network-clock-participate wic 1
network-clock-select 1 E1 0/1/0
!
ip cef
!
no ip domain lookup
no ipv6 cef
multilink bundle-name authenticated
!
isdn switch-type primary-net5
!
!
voice-card 0
dspfarm
dsp services dspfarm
!
!
voice call send-alert
voice rtp send-recv
!
voice service pots
!
voice service voip
ip address trusted list
  ipv4 172.21.0.0 255.255.0.0
gcid
callmonitor
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip refer
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
h323
  h225 h245-address on-connect
sip
  bind control source-interface GigabitEthernet0/0
  bind media source-interface GigabitEthernet0/0
  registrar server expires max 3600 min 120
  early-offer forced
!
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g729r8
codec preference 3 g711alaw
!
!
!
voice lpcor enable
voice lpcor custom
group 2 PSTNTrunk
group 11 FAC_ELNC
!
voice lpcor policy PSTNTrunk
service fac
accept PSTNTrunk fac
accept FAC_ELNC fac
!
voice lpcor policy FAC_ELNC
service fac
accept PSTNTrunk fac
accept FAC_ELNC fac
!
!
!
!
!
application
package auth
  param abort-digit *
  param passwd 12345
  param user-prompt flash:enter_pin.au
  param term-digit #
  param max-digits 7
!
!
license udi pid CISCO2921/K9 sn FCZ183970RD
hw-module ism 0
!
hw-module pvdm 0/0
!
!
!
username CCMAdministrator privilege 15 password 7 04585A150C714D581F4801
username test password 7 11584B564347
!
redundancy
!
!
controller E1 0/1/0
framing NO-CRC4
 line-termination 75-ohm
ds0-group 0 timeslots 1-15 type r2-digital r2-compelled
 ds0-group 1 timeslots 17-31 type r2-digital r2-compelled
 description "Local TELCO"
!
controller E1 0/1/1
shutdown
description "NOT IN USE"
!
gw-accounting aaa
!
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
description "Link to LAN"
ip address 172.21.29.1 255.255.255.192
duplex auto
speed auto
h323-gateway voip interface
h323-gateway voip bind srcaddr 172.21.29.1
!
!
!
interface Vlan1
no ip address
!
!
ip forward-protocol nd
!
ip http server
ip http access-class 23
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
ip http path flash:/gui
!
ip route 0.0.0.0 0.0.0.0 172.21.29.3
ip route 172.21.29.2 255.255.255.255 ISM0/0
!
!
!
tftp-server flash0:ata/APPATA187.9-2-3-1.img.sgn alias APPATA187.9-2-3-1.img.sgn
tftp-server flash0:ata/ATA187.9-2-3-1.loads alias ATA187.9-2-3-1
tftp-server flash:enter_pin.au
!
!
!
control-plane
!
!
voice-port 0/1/0:0
cptone BR
!
voice-port 0/1/0:1
lpcor outgoing PSTNTrunk
cptone BR
!
mgcp profile default
!
sccp local GigabitEthernet0/0
sccp ccm 172.21.29.1 identifier 1 version 7.0
sccp
!
sccp ccm group 1
associate ccm 1 priority 1
associate profile 1 register XCODER
!
dspfarm profile 1 transcode
 codec g729abr8
codec g729ar8
codec g711alaw
codec g711ulaw
codec g729r8
maximum sessions 4
associate application SCCP
!
dial-peer cor custom
name local
name emergency
name international
name internal
!
!
dial-peer cor list emergency
member emergency
!
dial-peer cor list local
member local
member emergency
member internal
!
dial-peer cor list international
member local
member emergency
member international
!
dial-peer cor list internal
member emergency
member internal
!
!
dial-peer voice 670399 voip
destination-pattern 67039.
session protocol sipv2
session target ipv4:172.21.29.2
dtmf-relay sip-notify
codec g711ulaw
no vad
!
dial-peer voice 100 voip
destination-pattern 6703..
progress_ind setup enable 3
no modem passthrough
session target ipv4:172.21.29.1
incoming called-number 2226703..
voice-class codec 1
 dtmf-relay h245-alphanumeric
fax protocol pass-through g711alaw
!
dial-peer voice 2 pots
corlist outgoing international
destination-pattern 0T
port 0/1/0:1
!
dial-peer voice 1 pots
incoming called-number .
direct-inward-dial
port 0/1/0:0
!
dial-peer voice 11 pots
corlist outgoing local
destination-pattern 0[1-9]T
port 0/1/0:1
forward-digits 9
!
dial-peer voice 12 pots
corlist outgoing internal
destination-pattern 6703..
port 0/1/0:1
!
!
num-exp 9 670300
!
!
gatekeeper
shutdown
!
!
telephony-service
sdspfarm units 2
sdspfarm transcode sessions 4
sdspfarm tag 1 XCODER
authentication credential CCMAdministrato cisco
authentication credential secretname psswrd
em keep-history
xml user CCMAdministrator password cisco 15
max-ephones 110
max-dn 300
ip source-address 172.21.29.1 port 2000
auto assign 1 to 200
service phone webAccess 0
timeouts interdigit 7
timeouts ringing 60
timeouts transfer-recall 60
system message
 url services http://172.21.29.2/voiceview/common/login.do
 url authentication http://172.21.29.1/CCMCIP/authenticate.asp
 cnf-file location flash:
load 7915-12 B015-1-0-3.SBN
load 7915-24 B015-1-0-3.SBN
load 7906 SCCP11.8-4-2S.loads
load 7911 SCCP11.8-4-2S.loads
load 7921 CP7921G-1.2.1
load 7925 CP7925G-1.3.1
load 7931 SCCP31.8-4-2S.loads
load 7937 apps37sccp.1-2-1-0.bin
load 7941 SCCP41.8-4-2S.loads
load 7942 SCCP42.8-4-2S.loads
load 7945 SCCP45.8-4-2S.loads
load 7961 SCCP41.8-4-2S.loads
load 7962 SCCP42.8-4-2S.loads
load 7965 SCCP45.8-4-2S.loads
load 7970 SCCP70.8-4-2S.loads
load 7971 SCCP70.8-4-2S.loads
load 7975 SCCP75.8-4-2S.loads
load ata ATA030204SCCP090202A.zup
time-zone 22
time-format 24
date-format dd-mm-yy
voicemail 670399
mwi reg-e164
max-conferences 8 gain -6
hunt-group logout HLog
moh "music-on-hold.au"
web admin system name CCMAdministrator password cisco
dn-webedit
 time-webedit
 transfer-system full-consult
create cnf-files version-stamp 7960 Feb 27 2015 15:23:31
!
!
ephone-template  1
lpcor type local
lpcor incoming FAC_ELNC
softkeys idle  Redial Cfwdall Gpickup Dnd
softkeys seized  Endcall Gpickup Redial
!
!
!
!
ephone-dn  17  dual-line
number 670317
label IT Support
description 222670317
name IT Support
call-forward busy 670300
call-forward noan 670300 timeout 25
corlist incoming international
hold-alert 30 originator
!
!
!
!
ephone  17
lpcor type local
lpcor incoming PSTNTrunk
lpcor outgoing PSTNTrunk
mac-address D057.4C6A.FA73
after-hours exempt
max-calls-per-button 2
busy-trigger-per-button 2
type 7911
button  1:17
!
!
!
!
line con 0
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport output lat pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line 131
no activation-character
no exec
transport preferred none
transport input all
transport output lat pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
privilege level 15
password 7 020A0D550E
logging synchronous
transport input telnet ssh
!
scheduler allocate 20000 1000
ntp master 1
ntp server 172.21.29.1
!
end

Kind regards

Louis Koekemoer
Principle Systems Engineer - Converged Communications
Dimension Data Middle East & Africa
Tel: +27 (11) 575 4317
Fax: +27 (11) 576 4317
Mobile: +27 (71) 680 8790
louis.koekemoer at dimensiondata.com<mailto:louis.koekemoer at dimensiondata.com>
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