[cisco-voip] UCCX 10.6 CUIC Value List

[Kevin Przybylowski]

Anyone run into an issue with a specific Stock Value List entry before?

The entry:
UCCX_VoiceOrEmail_CSQ_Names

UCCX

[Online]

STOCK

Value List for voice or Email CSQ Names. Chat CSQs not included in this list


The symptoms were that 3 reports (below) were not populating the CSQ names in the filter list, just forever refreshing the list.  However, the report did run.  I have a TAC case opened and they found this had a NULL entry in the database, so they deleted this value and now the 3 reports are not running at all.

[cid:image002.png at 01D05697.C1E64B10]

I'm wondering if anyone else has seen something like this?  I've had good stability with 10.6, but TAC's initial thoughts are I have to DRS restore to get this Stock report/Value List to work again which seems a little unnecessary to fix stock reports in any circumstance.

The 'utils uccx synctocuic all' has been run on both nodes.

-KP
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