[cisco-voip] DNIS Question

[Daniel Pagan]

But this doesn’t provide the logic required for the call acceptance rule of “accept only the first (regardless of ToD), reject all others, reset after 24 hours”. Aside from using some form of UCCX scripting or using a custom app integrated through the JTAPI or Routing Rules API, I too don’t see CUCM natively accomplishing this.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Huff
Sent: Friday, March 06, 2015 9:23 AM
To: Dennis.Heim at wwt.com; norm.nicholson at kitchener.ca; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] DNIS Question


If youre on a modern version of ccm you could use a combo of "route to next hop with calling party I'd" and hunts.

That would be a fun one to play around with.

Thanks,

Ryan


-------- Original Message --------
From: "Heim, Dennis" <Dennis.Heim at wwt.com<mailto:Dennis.Heim at wwt.com>>
Sent: Friday, March 6, 2015 09:13 AM
To: norm.nicholson at kitchener.ca,cisco-voip at puck.nether.net<mailto:norm.nicholson at kitchener.ca,cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] DNIS Question
Out of the box no. You could leverage the Routing Rules API to build a policy and database lookup.

Dennis Heim | Emerging Technology Architect (Collaboration)
World Wide Technology, Inc. | +1 314-212-1814
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From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of norm.nicholson at kitchener.ca<mailto:norm.nicholson at kitchener.ca>
Sent: Friday, March 06, 2015 6:07 AM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] DNIS Question


I have a user request for the following:


We are having an issue with a nuisance caller calling dispatch 20-30 times a day for the past month.  Can we set up the phone system to only allow the following number to call once a day on our XXXX  and XXXX extension numbers ?

519 XXX XXXX

After the one call is used for that day, the following call goes to this message:
“If this is an emergency, please hang up and call 911 (hang up)”




The question is it possible to accept one call a day then route them to a message or is it all or nothing ?







Thanks






Norm Nicholson
Telecom Analyst
City of Kitchener
(519) 741-2200 x 7000


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