[cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0

[Ryan Huff]

If you have a modern CCM version (8.x or above), which I'm guessing you are indicating such by the subject line of the email, you can create a scenario where CCM can perform routing decisions based upon the calling party number.

Please review this post: http://ryanthomashuff.com/2014/11/call-blocking-by-caller-id/ and follow the steps. 

The variation that you are going to need to do though is once CCM makes a match on the calling party number you'll need to translate the called party number to a CTI Route Point or something that forwards into the Unity VM account that you want.

Thanks,

Ryan

From: ryanhuff at outlook.com
To: norm.nicholson at kitchener.ca; cisco-voip at puck.nether.net
Date: Tue, 10 Mar 2015 08:57:27 -0400
Subject: Re: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0




Could you tell me what version of CCM you are dealing with? If you go under Call Routing -> Translation Pattern and click "Add New", do you see "Route Next Hop By Calling Party Number"?

Thanks,

Ryan


From: norm.nicholson at kitchener.ca
To: cisco-voip at puck.nether.net
Date: Tue, 10 Mar 2015 12:43:04 +0000
Subject: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0









 
I have been asked to send an outside caller to a voicemail box so when the DNIS or ANI shows 519-XXX-XXXX I want that caller to go to a specific mailbox. Is this possible ?
 
 
 
 
Thanks
 
 
 
 
 
 
 
Norm Nicholson
Telecom Analyst
City of Kitchener
(519) 741-2200 x 7000
 
 




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