[cisco-voip] Upgrade 9.1.2 to 10.0 fails...

[Jonathan Charles]

OK, so just an update for anyone else having this problem... I used Prime
Collaboration Deployment 10.5.2 and the upgrade worked fine... it was
actually really easy.

One caveat though, you must install the ciscocm.version3-keys.cop.sgn
update prior to attempting the upgrade.

I used the same UCSInstall_UCOS_10.5.1.10000-7.sgn.iso file I was trying to
use before... no idea why it worked with PCD.

PCD is really easy to setup and use too.





Jonathan

On Tue, Mar 10, 2015 at 12:05 PM, Jonathan Charles <jonvoip at gmail.com>
wrote:

> Yeah, I a went thru the Cisco Live upgrade to 10 thing, it said PCD may be
> the way to go... let me try it... see what it does...
>
>
> J
>
> On Tue, Mar 10, 2015 at 11:44 AM, Ryan Huff <ryanhuff at outlook.com> wrote:
>
>> Martin,
>>
>> I have done a 7.1.3 to 10.5.1 before; I bit the bullet and setup PCD, and
>> it went off without a hitch.
>>
>> Thanks,
>>
>> Ryan
>>
>>
>> ------------------------------
>> From: ms at bilobit.com
>> To: jonvoip at gmail.com; ryanhuff at outlook.com
>> CC: cisco-voip at puck.nether.net
>> Subject: AW: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
>> Date: Tue, 10 Mar 2015 16:32:28 +0000
>>
>>
>>  At the moment i have the same problem with a jump upgrade from
>> 7.1.3.10000-11 to 10.5.2. It also does not work to 10.5.1.
>>
>>
>>
>> The same: Removed all subs, all network etc. is ok, NTP reachable and
>> synchronized and so on.
>>
>>
>>
>> *arghl*
>>
>>
>>
>> *Von:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *Im
>> Auftrag von *Jonathan Charles
>> *Gesendet:* Dienstag, 10. März 2015 16:23
>> *An:* Ryan Huff
>> *Cc:* cisco-voip at puck.nether.net
>> *Betreff:* Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
>>
>>
>>
>> It is a jump upgrade (we are moving from a pizza box to vmware), I am
>> doing the upgrade offbox to then import data to a 10.5.1 BE6K...
>>
>>
>>
>> I have rebooted it dozens of times... there is just one server (I have
>> removed the other subs)...
>>
>>
>>
>>
>>
>> Jonathan
>>
>>
>>
>> On Tue, Mar 10, 2015 at 9:59 AM, Ryan Huff <ryanhuff at outlook.com> wrote:
>>
>>  In your email below it seemed you were trying an update from 10.0.1 to
>> 10.5.1
>>
>> If you are coming *FROM* 9.1.2, you may be hitting this bug
>> https://tools.cisco.com/bugsearch/bug/CSCup45923
>>
>> On page 3 of the 9.1.2 SU2 release notes (
>> http://www.cisco.com/web/software/282074295/113937/cucm-readme-912su2-Rev2.pdf)
>> it warns of this bug. The reported work around is to go directly to 10.5.1.
>>
>> f you are suggesting that you are still receiving the unknown error when
>> trying to directly upgrade 9.1.2 *TO* 10.5.1, then I'd go ahead and
>> raise a TAC case.
>>
>> If this isn't a production cluster or I didn't mind taking it down, I'd
>> reboot the cluster then try a 9.1.2 -> 10.5.1 upgrade and if I still got
>> the error, I'd raise a TAC case.
>>
>> Thanks,
>>
>> Ryan
>>
>>   ------------------------------
>>
>> Date: Tue, 10 Mar 2015 09:41:10 -0500
>> Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
>> From: jonvoip at gmail.com
>> To: ryanhuff at outlook.com
>> CC: agrech88 at gmail.com; cisco-voip at puck.nether.net
>>
>>
>>
>> I applied the RSA cop file... the version from is 9.1.2.11900-12
>>
>>
>>
>> I have tried going to:
>>
>>
>>
>> 10.0.1.11900-2
>>
>> 10.5.1.10000-7
>>
>>
>>
>> Same errors every time.
>>
>>
>>
>> All of them are the non-bootable ISO.
>>
>>
>>
>>
>>
>>
>>
>> Jonathan
>>
>>
>>
>> On Tue, Mar 10, 2015 at 6:22 AM, Ryan Huff <ryanhuff at outlook.com> wrote:
>>
>> Jonathan,
>> Have you applied any other cop or engineering special files besides the
>> version 3 keys?
>> Is your cluster based on the unrestricted export version or the
>> restricted export version? Does the update your applying match (restricted
>> versus unrestricted)
>> Can you list out the specific version of 10.0.1 you are using and the
>> specific version version of 10.5.1 that you want to go to?
>> If you do a "show version active" on all the cluster nodes; what do you
>> see? Is it the same on all nodes?
>> I assume you tried to download a new image file from CCO and use that?
>> Thanks,
>> Ryan
>>
>>
>>
>> -------- Original Message --------
>> From: Jonathan Charles <jonvoip at gmail.com>
>> Sent: Tuesday, March 10, 2015 01:30 AM
>> To: Andrew Grech <agrech88 at gmail.com>
>> Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
>> CC: Cisco VoIP Group <cisco-voip at puck.nether.net>
>>
>> Well, that didn't work... SFTP'd the ISO to the box, same error...
>>
>>
>>
>> Same error message...
>>
>>
>>
>>
>>
>>
>>
>> Jonathan
>>
>>
>>
>> On Mon, Mar 9, 2015 at 11:45 PM, Jonathan Charles <jonvoip at gmail.com>
>> wrote:
>>
>>  It is re-running after SFTPing from a Windows box (FreeFTPd)...
>>
>>
>>
>>
>>
>> Jonathan
>>
>>
>>
>> On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech <agrech88 at gmail.com> wrote:
>>
>> Hi john, I've had a ISO from Linux to prime with bad permissions and had
>> this error
>>
>> On 10/03/2015 1:13 PM, "Jonathan Charles" <jonvoip at gmail.com> wrote:
>>
>>  OK, let me try via SFTP (Windows box)... see what happens...
>>
>>
>>
>>
>>
>> Jonathan
>>
>>
>>
>> On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith <wokka at justfamily.org>
>> wrote:
>>
>>  Given that it is complaining about accessing the upgrade file, are you
>> using dvd image/dvd on the host or sftp?  I'd try a different method to see.
>>
>>
>>
>> Not a whole lot of information, but I have seen SFTP cause similar
>> issues, I think it was a permissions problem on a linux setup using openssh.
>>
>>
>>
>> On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles <jonvoip at gmail.com>
>> wrote:
>>
>>   Getting error:
>>
>>
>>
>>
>>
>> Error encountered: An unknown error occurred while accessing the upgrade
>> file. Warning: A system reboot is required when the upgrade process
>> completes or is canceled. This will ensure services affected by the upgrade
>> process are functioning properly.
>>
>>
>>
>> Tried upgrade from to 10.0.1 and 10.5.1, same errors...
>>
>>
>>
>> I have applied the ciscocm.version3-keys.cop.sgn patch, no change in
>> behavior...
>>
>>
>>
>>
>>
>> Any ideas?
>>
>>
>>
>>
>>
>>
>>
>> Jonathan
>>
>>
>>
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>>
>>
>>
>>
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>>
>>
>>
>>
>>
>
>
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