[cisco-voip] Upgrade 9.1.2 to 10.0 fails...

Brian Meade bmeade90 at vt.edu
Wed Mar 11 16:44:27 EDT 2015


For Prime Collaboration Deployment, you need the full VMWare ESXi Standard
license or to be running off the trial.  The free ESXi license doesn't work
for PCD.

Cisco now has an add-on license (*Cisco UC Virtualization Foundation*) that
gives you this functionality for cheaper than a full ESXi Standard License.

On Wed, Mar 11, 2015 at 3:28 PM, Tommy Schlotterer <
tschlotterer at netechcorp.com> wrote:

> Do you still need to paid version of VMware to use PDC?
>
>
>
> Tommy
>
>
>
> *Tommy Schlotterer* | Systems Engineer
>
> CCNA, CCNA Voice
>
> 48325 Alpha Dr. Ste. 150
>
> Wixom, MI 48393
>
> *p* 248.468.0710
>
> *e* tschlotterer at netechcorp.com
>
> *w **netechcorp.com* <http://netechcorp.com/>
>
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>
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> <https://www.youtube.com/user/NetechCorporation>
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Jonathan Charles
> *Sent:* Wednesday, March 11, 2015 2:56 PM
> *To:* Ryan Huff
> *Cc:* cisco-voip at puck.nether.net
>
> *Subject:* Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
>
>
>
> OK, so just an update for anyone else having this problem... I used Prime
> Collaboration Deployment 10.5.2 and the upgrade worked fine... it was
> actually really easy.
>
>
>
> One caveat though, you must install the ciscocm.version3-keys.cop.sgn
> update prior to attempting the upgrade.
>
>
>
> I used the same UCSInstall_UCOS_10.5.1.10000-7.sgn.iso file I was trying
> to use before... no idea why it worked with PCD.
>
>
>
> PCD is really easy to setup and use too.
>
>
>
>
>
>
>
>
>
>
>
> Jonathan
>
>
>
> On Tue, Mar 10, 2015 at 12:05 PM, Jonathan Charles <jonvoip at gmail.com>
> wrote:
>
> Yeah, I a went thru the Cisco Live upgrade to 10 thing, it said PCD may be
> the way to go... let me try it... see what it does...
>
>
>
>
>
> J
>
>
>
> On Tue, Mar 10, 2015 at 11:44 AM, Ryan Huff <ryanhuff at outlook.com> wrote:
>
> Martin,
>
> I have done a 7.1.3 to 10.5.1 before; I bit the bullet and setup PCD, and
> it went off without a hitch.
>
> Thanks,
>
> Ryan
>
> ------------------------------
>
> From: ms at bilobit.com
> To: jonvoip at gmail.com; ryanhuff at outlook.com
> CC: cisco-voip at puck.nether.net
> Subject: AW: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
> Date: Tue, 10 Mar 2015 16:32:28 +0000
>
>
>
> At the moment i have the same problem with a jump upgrade from
> 7.1.3.10000-11 to 10.5.2. It also does not work to 10.5.1.
>
>
>
> The same: Removed all subs, all network etc. is ok, NTP reachable and
> synchronized and so on.
>
>
>
> *arghl*
>
>
>
> *Von:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *Im Auftrag
> von *Jonathan Charles
> *Gesendet:* Dienstag, 10. März 2015 16:23
> *An:* Ryan Huff
> *Cc:* cisco-voip at puck.nether.net
> *Betreff:* Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
>
>
>
> It is a jump upgrade (we are moving from a pizza box to vmware), I am
> doing the upgrade offbox to then import data to a 10.5.1 BE6K...
>
>
>
> I have rebooted it dozens of times... there is just one server (I have
> removed the other subs)...
>
>
>
>
>
> Jonathan
>
>
>
> On Tue, Mar 10, 2015 at 9:59 AM, Ryan Huff <ryanhuff at outlook.com> wrote:
>
> In your email below it seemed you were trying an update from 10.0.1 to
> 10.5.1
>
> If you are coming *FROM* 9.1.2, you may be hitting this bug
> https://tools.cisco.com/bugsearch/bug/CSCup45923
>
> On page 3 of the 9.1.2 SU2 release notes (
> http://www.cisco.com/web/software/282074295/113937/cucm-readme-912su2-Rev2.pdf)
> it warns of this bug. The reported work around is to go directly to 10.5.1.
>
> f you are suggesting that you are still receiving the unknown error when
> trying to directly upgrade 9.1.2 *TO* 10.5.1, then I'd go ahead and raise
> a TAC case.
>
> If this isn't a production cluster or I didn't mind taking it down, I'd
> reboot the cluster then try a 9.1.2 -> 10.5.1 upgrade and if I still got
> the error, I'd raise a TAC case.
>
> Thanks,
>
> Ryan
> ------------------------------
>
> Date: Tue, 10 Mar 2015 09:41:10 -0500
> Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
> From: jonvoip at gmail.com
> To: ryanhuff at outlook.com
> CC: agrech88 at gmail.com; cisco-voip at puck.nether.net
>
>
>
> I applied the RSA cop file... the version from is 9.1.2.11900-12
>
>
>
> I have tried going to:
>
>
>
> 10.0.1.11900-2
>
> 10.5.1.10000-7
>
>
>
> Same errors every time.
>
>
>
> All of them are the non-bootable ISO.
>
>
>
>
>
>
>
> Jonathan
>
>
>
> On Tue, Mar 10, 2015 at 6:22 AM, Ryan Huff <ryanhuff at outlook.com> wrote:
>
> Jonathan,
> Have you applied any other cop or engineering special files besides the
> version 3 keys?
> Is your cluster based on the unrestricted export version or the restricted
> export version? Does the update your applying match (restricted versus
> unrestricted)
> Can you list out the specific version of 10.0.1 you are using and the
> specific version version of 10.5.1 that you want to go to?
> If you do a "show version active" on all the cluster nodes; what do you
> see? Is it the same on all nodes?
> I assume you tried to download a new image file from CCO and use that?
> Thanks,
> Ryan
>
>
>
> -------- Original Message --------
> From: Jonathan Charles <jonvoip at gmail.com>
> Sent: Tuesday, March 10, 2015 01:30 AM
> To: Andrew Grech <agrech88 at gmail.com>
> Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
> CC: Cisco VoIP Group <cisco-voip at puck.nether.net>
>
> Well, that didn't work... SFTP'd the ISO to the box, same error...
>
>
>
> Same error message...
>
>
>
>
>
>
>
> Jonathan
>
>
>
> On Mon, Mar 9, 2015 at 11:45 PM, Jonathan Charles <jonvoip at gmail.com>
> wrote:
>
> It is re-running after SFTPing from a Windows box (FreeFTPd)...
>
>
>
>
>
> Jonathan
>
>
>
> On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech <agrech88 at gmail.com> wrote:
>
> Hi john, I've had a ISO from Linux to prime with bad permissions and had
> this error
>
> On 10/03/2015 1:13 PM, "Jonathan Charles" <jonvoip at gmail.com> wrote:
>
> OK, let me try via SFTP (Windows box)... see what happens...
>
>
>
>
>
> Jonathan
>
>
>
> On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith <wokka at justfamily.org>
> wrote:
>
> Given that it is complaining about accessing the upgrade file, are you
> using dvd image/dvd on the host or sftp?  I'd try a different method to see.
>
>
>
> Not a whole lot of information, but I have seen SFTP cause similar issues,
> I think it was a permissions problem on a linux setup using openssh.
>
>
>
> On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles <jonvoip at gmail.com>
> wrote:
>
> Getting error:
>
>
>
>
>
> Error encountered: An unknown error occurred while accessing the upgrade
> file. Warning: A system reboot is required when the upgrade process
> completes or is canceled. This will ensure services affected by the upgrade
> process are functioning properly.
>
>
>
> Tried upgrade from to 10.0.1 and 10.5.1, same errors...
>
>
>
> I have applied the ciscocm.version3-keys.cop.sgn patch, no change in
> behavior...
>
>
>
>
>
> Any ideas?
>
>
>
>
>
>
>
> Jonathan
>
>
>
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>
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