[cisco-voip] Win 7 64-bit not supported with CUCM 10.5

[Kevin Przybylowski]

This sounds like a bug or maybe the user doesn’t have the required roles to access the page?

Windows 7 64 bit certainly works fine with every version through 10.6 that I have tested with.



From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Monday, March 16, 2015 9:28 AM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: [cisco-voip] Win 7 64-bit not supported with CUCM 10.5

A customer pointed out that Cisco doesn’t support Windows 7 64-bit for Self Care Portal in 10.5.

Seems odd.


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Guess we are out of luck. All of our PC’s are running Windows 7 64bit.



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[cid:image008.png at 01D05FC2.57B7C5A0]


Are you using a Supported Browser for the Self Care Portal ?

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/10_5_1/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051/CUCM_BK_CE15D2A0_00_cucm-release-notes-1051_chapter_00.html#CUCM_TP_BCCFD523_00

[cid:image010.png at 01D05FC2.57B7C5A0]

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So if I login with that userid and password I get:

[cid:image011.png at 01D05FC2.57B7C5A0]

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