[cisco-voip] Extension that hangs up on the user?
Daniel Pagan
dpagan at fidelus.com
Wed Mar 18 11:16:57 EDT 2015
The main question I have... if CUC is being used simply to hang-up on the calling party, what's the purpose of needing this migrated to CUCM instead of simply leaving the number unallocated? Correct me if I'm wrong, but it seems to me that you're specifically looking for a method in CUCM where the call is answered and then disconnected.
Is this true? Are you hoping to have the call actually connected before the disconnect? Or does a simple rejection of the call work fine for you? Only situation I can think of where this is needed would be not wanting callers to hear a rejection or error recording due to unallocated number.
- Dan
From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Huff
Sent: Wednesday, March 18, 2015 10:23 AM
To: James Andrewartha; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Extension that hangs up on the user?
So if the CUC AA IS NOT playing a greeting and the AA is doing NOTHING but the after action of hang-up; you could just create a translation pattern that matches the called number (presumably, the called number is currently a CTI route point/DN that is forwarding to CUC, you would need to remove it before creating the translation).
In the translation pattern, set block this pattern, call rejected.
You can also explore CCM ANI based call blocking; I discuss it here. http://ryanthomashuff.com/2014/11/call-blocking-by-caller-id/
Thanks,
Ryan
> From: jandrewartha at ccgs.wa.edu.au<mailto:jandrewartha at ccgs.wa.edu.au>
> To: ryanhuff at outlook.com<mailto:ryanhuff at outlook.com>; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
> Date: Wed, 18 Mar 2015 22:10:36 +0800
> Subject: RE: [cisco-voip] Extension that hangs up on the user?
>
> Yeah, CUC has Callers Hear: Nothing then After Greeting/Call Action: Hang Up. How would I dump the call? Select Route Option/Block this pattern: Call Rejected in the translation pattern?
>
> Thanks,
>
> James Andrewartha
> Network & Projects Engineer
> Christ Church Grammar School
> Claremont, Western Australia
> Ph. (08) 9442 1757
> Mob. 0424 160 877
> ________________________________________
> From: Ryan Huff [ryanhuff at outlook.com]
> Sent: Wednesday, 18 March 2015 8:12 PM
> To: James Andrewartha; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] Extension that hangs up on the user?
>
> So is CUC just so you can use the after action hang up technique or are you playing a greeting first?
>
> If your just hanging up and not playing a greeting, could you just catch the ingress call on a translation then just dump the call (or play the reorder tone)?
>
> Thanks,
>
> Ryan
>
>
> -------- Original Message --------
> From: James Andrewartha <jandrewartha at ccgs.wa.edu.au<mailto:jandrewartha at ccgs.wa.edu.au>>
> Sent: Wednesday, March 18, 2015 02:34 AM
> To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
> Subject: [cisco-voip] Extension that hangs up on the user?
>
>
> Hi list,
>
> Is there a way in CUCM to make an extension that hangs up on the other
> end? Currently we have a Unity Connection AA that does that, but it's
> literally the only thing CUC is being used for and I want to get rid of
> it. Currently we have our AAs (and voicemail) in Exchange 2007, which is
> being upgraded to 2013 soon, but as far as I can tell there's no way to
> have it hang up on the caller, so I transfer to the AA in Unity.
>
> Thanks,
>
> --
> James Andrewartha
> Network & Projects Engineer
> Christ Church Grammar School
> Claremont, Western Australia
> Ph. (08) 9442 1757
> Mob. 0424 160 877
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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