[cisco-voip] Forwarding UM Emails

[Matthew Ballard]

I don't know the details, but it seems to be related to how Unity Connection puts the messages in there (as it syncs them, it doesn't just send the messages to their Inbox), thus all forwarding rules (even set at a system level) have no effect.

I don't know of any way around it if they actually want their messages to sync between CUC and Exchange.

Matthew


-----Original Message-----
From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Erick
Sent: Monday, March 23, 2015 4:44 PM
To: Jonathan Charles
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Forwarding UM Emails

Last I looked it was a exchange limitation where rules don't work with EWS attachments or messages ...

Sent from my iPhone

> On Mar 23, 2015, at 4:05 PM, Jonathan Charles <jonvoip at gmail.com> wrote:
> 
> Customer with CUC 8.6, they have UM with Exchange 2010.
> 
> Customer needs voicemails to follow Exchange rules (forward, etc.) when they set them.
> 
> E.g. User is out for the day; they want their voicemails to be forwarded to another user... they want to be able to turn it off when they get back.
> 
> Currently, voicemails are not forwarding based on the Outlook rules... any ideas?
> 
> 
> 
> Jonathan
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