[cisco-voip] Upgrading CUCM from 8.5 to 10.5

[Anthony Holloway]

Ah ha! The subject line reveals the truth.  Thank you.  I typically restate
my subject in the first sentence of my emails, and so I applied my behavior
to his email.  Silly me.

Yes, there is a discrepency there, one says 8.6(1) is the lowest for direct
and then other says 6.1(4) is the lowest.  However, the Supported section
of the upper screenshot does list 6.1(4) as the lowest version number, and
so I'd have to deduce that 6.1(4) is agreeable between documents, despite
not having the full document for context.  I'm not even sure which document
he has on top, as the latest Upgrade guide is for CUCM 10.0(1) here:

http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-installation-guides-list.html

On Thu, Mar 26, 2015 at 2:26 PM Daniel Pagan <dpagan at fidelus.com> wrote:

>  Hmmm… Subject line says “from 8.5” but message body says “from 8.6”.
> Perhaps he’s referring to 8.5?
>
>
>
> If you are then keep in mind the upgrade will require not only the
> version3-keys.cop file, but you’ll need to install the refresh_upgrade file
> as well. See the ReadMe:
>
>
>
>
> http://www.cisco.com/web/software/282204704/18582/ciscocm.refresh_upgrade_v1.5.pdf
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Anthony Holloway
> *Sent:* Thursday, March 26, 2015 12:45 PM
> *To:* Nick; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Upgrading CUCM from 8.5 to 10.5
>
>
>
> I don't understand your question/concern.
>
> Both documents are saying the same thing: you can direct upgrade from
> 8.6(1).
>
>
>
>
>
>
>
> On Thu, Mar 26, 2015 at 10:51 AM Nick <csvoip at googlemail.com> wrote:
>
>  Hi All
>
>
>
> Just checking through documentation for CUCM 10.5 for an upgrade, the
> compatibility guide states that a direct upgrade is from 8.6.1 onwards as
> shown below.
>
>
>   Upgrade Paths for Cisco Unified Communications Manager Release
> 10.5(2)SU1
>
>
>
> *Note*
>
>
>  ------------------------------
>
> If your release is not listed in the following table, find the upgrade
> path from your current release to a listed release in Cisco Unified
> Communications Manager Software Compatibility Matrix for Release 9.X and
> Earlier at
> http:/​/​www.cisco.com/​en/​US/​docs/​voice_ip_comm/​cucm/​compat/​ccmcompmatr1.pdf
> <http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr1.pdf>.
>
>  ------------------------------
>
>
>
> Table 15 Export Restricted Supported Cisco Unified Communications Manager
> Upgrades for Release 10.5(2)SU1
>
> *10.5(2)SU1 *
>
> 10.5.2.11900-3
>
> Active
>
> February 24, 2015
>
> Direct Upgrade:
>
> 10.5(2), 10.5(1)SU1a, 10.5(1)SU1, 10.5(1), 10.0(1)SU2, 10.0(1)SU1,
> 10.0(1), 9.1(2)SU2a, 9.1(2)SU2, 9.1(2)SU1, 9.1(2), 9.1(1a), 9.1(1), 9.0(1),
>
> 8.6(2a)SU5, 8.6(2a)SU4a, 8.6(2a)SU4, 8.6(2a)SU3, 8.6(2a)SU2, 8.6(2a)SU1,
> 8.6(2a),
>
> 8.6(2), 8.6(1a), 8.6(1)
>
> Supported: (Consult the Cisco Unified Communications Manager Upgrade Guide
> for details)
>
> 8.5.(1)SU7, 8.5.(1)SU6, 8.5(1)SU5, 8.5(1)SU4, 8.5(1)SU3, 8.5(1)SU2,
>
> 8.5(1)SU1, 8.5(1), 8.0(3a)SU3, 8.0(3a)SU2, 8.0(3a)SU1, 8.0(3a),
>
> 8.0(3), 8.0(2c)SU1, 8.0(2c), 8.0(2b), 8.0(2a), 8.0(2), 8.0(1),
>
> 7.1(5b)SU6(restricted), 7.1(5b)SU5(restricted), 7.1(5b)SU4(restricted),
>
> 7.1(5b)SU3(restricted), 7.1(5b)SU2(restricted), 7.1(5b)(restricted),
>
> 7.1(5a)(restricted), 7.1(5)SU1a(restricted), 7.1(5)SU1(restricted),
>
> 7.1(5)(restricted), 7.1(3b)SU2, 7.1(3b)SU1, 7.1(3b), 7.1(3a)SU1a,
>
> 7.1(3a)SU1, 7.1(3a), 7.1(3), 6.1(5)SU3, 6.1(5)SU2, 6.1(5)SU1,
>
> 6.1(5), 6.1(4a)SU2, 6.1(4a), 6.1(4)SU1, 6.1(4)
>
>
>
> However in the Read Me notes for 10.5.2 Su1 it states the following
>
>
>
>  *Version and Description*
>
> This SU is a cumulative update that incorporates all of the fixes and
> changes from Cisco Unified Communications Manager 10.5(2) along with
> additional changes that are specific to this SU.
>
> *Note*
>
> You can only install this SU on Cisco Unified Communications Manager
> Release 6.1(4x), 6.1(5x), 7.1(3x), 7.1(5x), 8.0(x), 8.5(1x), 8.6(x),
> 9.0(x), 9.1(x), 10.0(1), 10.5(1), or 10.5(2) This SU will not install over
> any 10.5(2)ES’s. Upgrades from 6x, 7x, 8.x, and 9.x need to be requested
> via PUT (www.cisco.com/upgrade) to obtain the necessary license. This SU
> should not be installed on a Business Edition 3000 server.
>
>
>
> I would normally always go with what is says in the compatibility matrix,
> however my colleague has just done an upgrade albeit in a lab from 8.5.1
> direct to 10.5.2 SU1.
>
>
>
> Anyone know if he just got lucky or if that is now supported?
>
>
>
> Regards
>
>
>
> Nick
>
>
>
>
>
>
>
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