[cisco-voip] RTMT??? or some other way to monitor a phone

[Ryan Huff]

You can pull the sdl traces off the node the phone is registered with for a time range and it will show the rev/unreg events.

In my experience with wireless phone deployments,  sometimes users blur the lines between "unregistered" and "not with a coverage area". Which are to very different things.

Thanks,

Ryan

-------- Original Message --------
From: Scott Voll <svoll.voip at gmail.com>
Sent: Thursday, May 7, 2015 05:46 PM
To: Ryan Huff <ryanhuff at outlook.com>
Subject: Re: [cisco-voip] RTMT??? or some other way to monitor a phone
CC: Brian Meade <bmeade90 at vt.edu>,cisco-voip at puck.nether.net

>my 8861 phones are working wirelessly just fine.  I have a pilot of about
>25 phones.
>
>The problem is I have "A" user who is complaining that the phone
>unregisters and registers from time to time.  We want to see how often it's
>happening.
>
>Does that make sense?
>
>Scott
>
>
>On Thu, May 7, 2015 at 2:42 PM, Ryan Huff <ryanhuff at outlook.com> wrote:
>
>> So if ccm doesnt show phone registration AT ALL for your wireless phones,
>> and auto registration is enabled/works or you have pre-built devices in ccm
>> for the phones, I would start troubleshooting you're wireless gear.
>>
>> Thanks,
>>
>> Ryan
>>
>>
>> -------- Original Message --------
>> From: Scott Voll <svoll.voip at gmail.com>
>> Sent: Thursday, May 7, 2015 05:39 PM
>> To: Brian Meade <bmeade90 at vt.edu>
>> Subject: Re: [cisco-voip] RTMT??? or some other way to monitor a phone
>> CC: cisco-voip at puck.nether.net
>>
>> Sorry, yes..... I just want to see the registration of those pilot phones.
>>
>> Scott
>>
>>
>> On Thu, May 7, 2015 at 2:38 PM, Brian Meade <bmeade90 at vt.edu> wrote:
>>
>>> What exactly are you trying to monitor?  Just registration status?
>>>
>>> On Thu, May 7, 2015 at 5:34 PM, Scott Voll <svoll.voip at gmail.com> wrote:
>>>
>>>> We are troubleshooting a wireless deployment of 8861 phones.
>>>>
>>>> is there any way to monitor just a phone / phone model / device pool /
>>>> etc so I can just see what I'm looking for?
>>>>
>>>> Looks like RTMT is just all registered phones.
>>>>
>>>> TIA
>>>>
>>>> Scott
>>>>
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
>>>
>>
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