[cisco-voip] 1/4 calls to DDI while rest to ext.
abbas wali
abbaseo at gmail.com
Fri May 22 11:26:20 EDT 2015
Thanks Phil,
Its just calls coming into a particular number calling party doesnt
matter and no IVR for this and no TOD
75% to a diff number/ext/ddi or the rest 25% to another though out.
We got UCCX, UCx, ARC and CM v 9. Can use any for it!!
From: Walenta, Philip [mailto:Philip.Walenta at Polycom.com]
Sent: 22 May 2015 16:14
To: abbas wali; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] 1/4 calls to DDI while rest to ext.
It would help if we had a little more understanding of what you are trying
to accomplish.
Are you trying to distribute calls ¼ and ¾ over an hour, a day, a month?
Will there be any other quantification on the call itself (calling number,
called number, any IVR entry?)?
From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
abbas wali
Sent: Friday, May 22, 2015 10:01 AM
To: cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] 1/4 calls to DDI while rest to ext.
Hi all,
Is there a way to distribute ¼ of calls to one number/ddi and rest to a
different set of numbers.
CUCM 9 HP cant do that for me.
Anything in UCCX 9!!
TIA.
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