[cisco-voip] 1/4 calls to DDI while rest to ext.

[Scott Voll]

I think you could also use a global variable and look up which call your on
and route 1-3 to one and number 4 somewhere else.  But my UCCx is a little
rusty as my partner has managed UCCx since I came here.

or a circular hunt group in CM might work to.  Haven't' tried this.

YMMV

Scot


On Fri, May 22, 2015 at 8:36 AM, Brian Meade <bmeade90 at vt.edu> wrote:

> You can definitely do this in UCCX.  Use Java to create a random number 0
> to 3 for each call.
> Random rand = new Random();
> int value = rand.nextInt(4);
>
> Then create an if statement to match if the random value is 0-2 or 3 and
> use a redirect step to send the call to 2 different places based on which
> random number comes up.
>
> Brian
>
> On Fri, May 22, 2015 at 11:26 AM, abbas wali <abbaseo at gmail.com> wrote:
>
>> Thanks Phil,
>>
>>
>>
>> Its just calls coming into a particular number – calling party doesn’t
>> matter and no IVR for this and no TOD
>>
>>
>>
>> 75% to a diff number/ext/ddi or the rest 25% to another though out.
>>
>>
>>
>> We got UCCX, UCx, ARC and CM v 9. Can use any for it!!
>>
>>
>>
>> *From:* Walenta, Philip [mailto:Philip.Walenta at Polycom.com]
>> *Sent:* 22 May 2015 16:14
>> *To:* abbas wali; cisco-voip at puck.nether.net
>> *Subject:* RE: [cisco-voip] 1/4 calls to DDI while rest to ext.
>>
>>
>>
>> It would help if we had a little more understanding of what you are
>> trying to accomplish.
>>
>>
>>
>> Are you trying to distribute calls ¼ and ¾ over an hour, a day, a month?
>> Will there be any other quantification on the call itself (calling number,
>> called number, any IVR entry?)?
>>
>>
>>
>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net
>> <cisco-voip-bounces at puck.nether.net>] *On Behalf Of *abbas wali
>> *Sent:* Friday, May 22, 2015 10:01 AM
>> *To:* cisco-voip at puck.nether.net
>> *Subject:* [cisco-voip] 1/4 calls to DDI while rest to ext.
>>
>>
>>
>> Hi all,
>>
>>
>>
>> Is there a way to distribute ¼ of calls to one number/ddi  and rest to a
>> different set of numbers.
>>
>> CUCM 9 HP cant do that for me.
>>
>>
>>
>> Anything in UCCX 9!!
>>
>>
>>
>> TIA.
>>
>>
>>
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>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
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