[cisco-voip] Jabber - WebEx integration query

[Ahmed Abd EL-Rahman]

Hi James,

When I try to do that it gives me a message “cannot verify your account. Check your password and then try again”

Any ideas for possible reasons ?

Also is it the only way to do that is that manual method or there are alternatives, also please if possible let me know any dependencies in terms of CUCM UC service and service profile configurations, specially the authentication source.

Many thanks



Best Regards

Ahmed Abd EL-Rahman
Senior Network Engineer - KSA


From: James Buchanan [mailto:james.buchanan2 at gmail.com]
Sent: Sunday, May 31, 2015 10:47 PM
To: Ahmed Abd EL-Rahman
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Jabber - WebEx integration query

Hello,

They must go under File, options and manually configure their webex login information .

Thanks,
James


On 31 May 2015, at 2:44 PM, Ahmed Abd EL-Rahman <Ahmed.Rahman at bmbgroup.com<mailto:Ahmed.Rahman at bmbgroup.com>> wrote:
Hi Gents,

I have a setup including CUCM 10.5, IM&Presence 10.5, CUC 10.5, WebEx 2.5 (on premises CWMS), Expressway 8.5, Jabber clients version 10.6

The system is fine and jabber clients works fine and integrated well with CUCM, CUC, IM&P, but not with WebEx.

The webex is working completely fine but from the Jabber client I can’t initiate a webex meeting or access meetings information and all the webex related options are not active as per the following snapshot:
[cid:image001.png at 01D09BF8.8EFB4150]

I already added the webex site URL to a conference UC service which is a assigned to the service profile in use, but still no success.

So any ideas on how to complete the WebEx integration with Jabber client ?





Best Regards

Ahmed Abd EL-Rahman
Senior Network Engineer - KSA
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