[cisco-voip] Cisco Finesse AgentInfo - MediaSense

Brian Meade bmeade90 at vt.edu
Wed Nov 4 15:15:21 EST 2015


Do you have the Mediasense certificates as a tomcat-trust on both UCCX
servers?  May just be a certificate issue.

On Wed, Nov 4, 2015 at 2:58 PM, Claiton Campos <claitoncampos at gmail.com>
wrote:

> I am trying to implement the Finesse Agentinfo gadget for sending
> information to the MediaSense, however to log into Finesse always got the
> error:
>
>
> *Were there issues rendering this gadget.
> javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated*
>
> Image below.
>
> Has anyone done an implementation of UCCX and MediaSense with AgentInfo?
> I'm using UCCX 10.6 and MediaSense 11.0
>
> [image: Finesse Agentinfo error message.jpg]
>
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>
>
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