[cisco-voip] External calls from Jabber

Brian Meade bmeade90 at vt.edu
Thu Nov 5 14:04:18 EST 2015


Probably need CallManager traces at this point then to see what exactly
happens when the number is dialed.

On Thu, Nov 5, 2015 at 1:51 PM, Aaron Banks <amichaelbanks at hotmail.com>
wrote:

>
> Per Charles' suggestion, I used the DNA tool to analyze the dialed call
> from jabber.  Nothing is being blocked.  Digits are not being dialed by
> clicking on the contact, the dial pad is being used in jabber or entered in
> the calling window.
> ------------------------------
> Date: Thu, 5 Nov 2015 12:01:13 -0600
> Subject: Re: [cisco-voip] External calls from Jabber
> From: avholloway+cisco-voip at gmail.com
> To: amichaelbanks at hotmail.com
> CC: cisco-voip at puck.nether.net
>
>
> It's pretty straight forward, if you already have a grasp on CUCM core
> functionality.
>
> Your reported error message sounds like the Annunciator telling you there
> were no matches in the dial plan for what you dialed.  You didn't mention
> what was dialed, so we cannot help you there.  If however, the error
> message was more like fast busy or ringback then call drop, I would say it
> was a failure to establish bi-directional media.  That's not that case
> though, so I would focus on your dialing habits and your matched patterns.
>
> Also, Cisco Jabber does not use en bloc dialing, dispite the fact there is
> no dial tone.  Seems a bit backwards, but that's how it is.
>
> On Thu, Nov 5, 2015 at 11:10 AM, Aaron Banks <amichaelbanks at hotmail.com>
> wrote:
>
>
> inShare
> The jabber questions never end.  I am struggling with Jabber.  Users can
> call each other internally, check voicemail and IM each other, no problem.
> When they go to make an external call to any number, they hear "your call
> cannot be completed as dialed" which would tell me maybe a calling search
> space issue.  Not that.  I've changed the jabber client to start calls with
> audio instead of video. I've checked regions and there are only defaults.
> Would the jabber-config.xml file create issues?  I would think it might
> bugger up directory services but not actually calling.
>
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