[cisco-voip] call tracking question

[Ahmed Abd EL-Rahman]

Many thanks Sreekanth, really appreciated.



Best Regards

Ahmed Abd EL-Rahman
Senior Network Engineer - KSA
From: Sreekanth Narayanan (sreenara) [mailto:sreenara at cisco.com]
Sent: Sunday, November 15, 2015 2:11 PM
To: Ahmed Abd EL-Rahman <Ahmed.Rahman at bmbgroup.com>; cisco-voip at puck.nether.net
Subject: RE: call tracking question

You'll firstly need to find the call using the called or calling number, and then you can track it using the Global call identifier in the CCAPI logs.
For example, in this line:
8261462: Sep 29 14:31:10.720: //640449/14CF2490BDF1/CCAPI/cc_api_call_connected:
   Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)

14CF2490BDF1 is the GCID. This will remain constant on the call, and you will see 2 different legs (if it is a simple call, and doesn't include conference).
640449 is the leg ID. There will be one matching the incoming side, and the other for the outgoing side.
You can use Notepad++ or Jedit to highlight the GCID and the leg numbers to track the call then.
I'd suggest logging all the debugs to the buffer so you don't lose any information. This is a usual template you can use.

Router(config)#service timestamps debug datetime msec
Router(config)#logging buffered <buffer size> debugging
Router(config)#service sequence
Router(config)#no logging rate-limit
Router#term no mon

Then output all the logs using show logging command

Thanks
Sreekanth


From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ahmed Abd EL-Rahman
Sent: Sunday, November 15, 2015 4:30 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] call tracking question

Hi Gents,

If I'm executing debug commands like debug voice ccapi inout and debug csip messages on a voice router and I need to track a certain call among a lot of calls passing through the VGW at the same moment, how can I do that ?




Best Regards

Ahmed Abd EL-Rahman
Senior Network Engineer - KSA
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