[cisco-voip] Restart CUIC

[Ryan Huff]

Here is a second (or third perhaps) opinion, for what it is worth. "You can't break broke".

As Anthony said,  you are not impacting call processing and the service restart will be transparent to your users, reporting users not withstanding, obviously.


-------- Original message --------
From: Anthony Holloway
Date:11/20/2015 3:05 PM (GMT-05:00)
To: Jose Colon II
Cc: Cisco VOIP
Subject: Re: [cisco-voip] Restart CUIC

2nd opinion from a stranger on the internet?

On Fri, Nov 20, 2015 at 2:04 PM, Jose Colon II <jcolon424 at gmail.com<mailto:jcolon424 at gmail.com>> wrote:
I concur. Unfortunately my boss didn't and wanted me to get a 2nd opinion lol.

Thanks!!
Jose

On Fri, Nov 20, 2015 at 1:44 PM, Anthony Holloway <avholloway+cisco-voip at gmail.com<mailto:avholloway+cisco-voip at gmail.com>> wrote:
I say, if you need to restart it, then restart it.  It's just reporting, so no calls will be impacted, and since the call details are not written to, nor controlled by CUIC, you wouldn't lose data while the service is stopped.

utils service restart Cisco Unified Intelligence Center Reporting Service

It should go without saying that this would impact any reporting abilities during the restart, but if you're restarting because it's not working, then what's the harm, right?

On Fri, Nov 20, 2015 at 10:37 AM, Jose Colon II <jcolon424 at gmail.com<mailto:jcolon424 at gmail.com>> wrote:
Just a quick question, Can I restart the CUIC reporting service during production hours. Cant find any info on this.

Thanks

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