[cisco-voip] question

[Matthew Loraditch]

For AC it's how many users use the software not how many in the directory. How many logins are defined on your server?

Sent from my iPad

On Nov 25, 2015, at 10:51 AM, Mensah, Leonard <Leonard.Mensah at sourcemedia.com<mailto:Leonard.Mensah at sourcemedia.com>> wrote:

They are some users here that are not associated with LDAP, that is why they don't show on the attendant console, therefore the discrepancy between number of users on UCM and CUAC.
I am not sure of the license level for the UCCX, I will try  logging  into UCCX admin page to make sure.



From: Matthew Loraditch [mailto:MLoraditch at heliontechnologies.com]
Sent: Wednesday, November 25, 2015 10:35 AM
To: Mensah, Leonard
Cc: Chris Ward (chrward); cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: question

What level of uccx? And are you sure on attendant console??? That seems way way off.... How are you using it?

Sent from my iPad

On Nov 25, 2015, at 10:31 AM, Mensah, Leonard <Leonard.Mensah at sourcemedia.com<mailto:Leonard.Mensah at sourcemedia.com>> wrote:
Thank you both, I appreciate your insight; please kindly let me know if the below helps.

The total number of users are as follow
UCM  has users 370
UCXN has 370 as well
UCCX has 7 users (one supervisor and 6 agents)
CUAC currently has 300 users (enterprise attendant console)
IM & P has 450 (consultants included)


Leonard


From: Matthew Loraditch [mailto:MLoraditch at heliontechnologies.com]
Sent: Wednesday, November 25, 2015 10:06 AM
To: Chris Ward (chrward); Mensah, Leonard; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: question


Basically as Chris said, a number of variables here. If you provide a total user count for UCM/UCXN/IM&P, a total user count and license level for UCCX and what type of attendant console you want. I can ballpark the licensing with 1 year of support quickly.

Also if you need new UCS servers or not for VM.



I won't be able to give you labor pricing, although I can give an idea on total hours if your user count is near what I am used to dealing with.






Matthew G. Loraditch - CCNP-V, CCNA-R&S, CCDA
Network Engineer

We understand and solve your
technology challenges so
you can sell and service cars.

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________________________________
From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> on behalf of Chris Ward (chrward) <chrward at cisco.com<mailto:chrward at cisco.com>>
Sent: Wednesday, November 25, 2015 9:56 AM
To: Mensah, Leonard; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] question


Hi Leonard,



Cisco licensing is all user-based now. So the question is how many users do you have? Are you interest in CUWL or Al a carte licensing? Do you have a VM environment already or will you need to purchase UCS hardware to run the new software? How long of a support contract will you be signing? Will you be deploying yourself or would a partner be handling day 0 and day 1 activities?



There are hopefully enough partners on this mailer that one will try to "ballpark" it, but they probably will need more than just the application list.



+Chris

TME - MediaSense



From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mensah, Leonard
Sent: Wednesday, November 25, 2015 9:49 AM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] question





Hi All,



Does anyone have any idea about what it will cost to upgrade the following Cisco VoIP from Vs. 8.5.1 to 10.5?





2 Subscribers

1 Publisher

1 Unity connections

1 UCCX

1 attendant console

1 Presence



I just need the ball park, for budgeting purpose, I will get into the details much later. Please assist.



Thank you,

Leonard


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