[cisco-voip] Understanding a Defect's Affected Versions

Anthony Holloway avholloway+cisco-voip at gmail.com
Tue Oct 6 14:55:17 EDT 2015


Hit send too soon...one last thing for Erick.

You can also export up to 10,000 defects as a spreadsheet:

"You can export all the bug details from your search to a Microsoft Excel
spreadsheet so you can view them later at your convenience. Presently, up
to 10,000 bugs can be exported at a time to an Excel spreadsheet."
Source: http://www.cisco.com/web/applicat/cbsshelp/help.html#sort

On Tue, Oct 6, 2015 at 1:52 PM, Anthony Holloway <
avholloway+cisco-voip at gmail.com> wrote:

> I am going to submit feedback right now as well.  However, I will say that
> you can apply the same arguments against defects listed in the release
> notes as you did with having to use the BST.
>
> I.e., Who knows if the Release Notes Author(s) is/are including all of the
> bugs or leaving some out.
>
> Also, on the topic of auto-loading content upon scroll...that's a terrible
> idea for this web tool.  It's great for browsing Pinterest...I heard...from
> a friend.
>
> Thankfully, Cisco is already working on removing that feature and allowing
> us to use page numbers instead:
>
> "Pagination of search results is not supported currently. This
> functionality will be available in a future release."
> Source: http://www.cisco.com/web/applicat/cbsshelp/help.html#sort
>
> On Tue, Oct 6, 2015 at 10:50 AM, Erick Bergquist <erickbee at gmail.com>
> wrote:
>
>> For example, on the latest UCCX 10.6.1 SU1 release notes they don't
>> list the caveats fixed and provide a link to the bug search tool.   I
>> sent an email to the feedback link provided in the release notes
>> document and got an email back this morning from cisco thanking me for
>> my feedback and explaining their direction and that they will take my
>> comments into consideration and possibly add a poll.  I would advise
>> others to send feedback using the methods in the documents to share
>> your opinion with the right people.
>>
>> I'm not opposed to using bug search tool for viewing the caveats, it
>> just doesn't provide a nice list format to view all the resolved/open
>> caveats with one line summary like in the document.If you scroll down
>> it keeps updating the display with more bugs so you can't really print
>> them easily either.  And who knows if the search is returning all the
>> bugs or leaving some out. I also liked seeing the list in the release
>> notes to compare against bug toolkit results or searching a release
>> note document for a bug ID to make sure that release indeed included
>> the fix before applying it on a client/etc.
>>
>>
>> Erick
>>
>>
>> On Tue, Oct 6, 2015 at 10:17 AM, Justin Steinberg <jsteinberg at gmail.com>
>> wrote:
>> > The problem is we don't know for sure that the BU is doing that and if
>> we
>> > review bugtoolkit on monday it could be changed on tuesday.   Reviewing
>> > defects in a release notes file is more assuring.
>> >
>> > On Tue, Oct 6, 2015 at 10:41 AM, Brian Meade <bmeade90 at vt.edu> wrote:
>> >>
>> >> I do agree it's annoying that they're not listed anymore in the release
>> >> notes.  The bright side is at least this forces the BU to make sure
>> all of
>> >> the resolved/open bugs for that version actually have the correct
>> versions
>> >> documented in the bug search tool.
>> >>
>> >> On Tue, Oct 6, 2015 at 8:14 AM, Ryan Huff <ryanhuff at outlook.com>
>> wrote:
>> >>>
>> >>> #truth
>> >>>
>> >>> Area that could really be improved
>> >>>
>> >>> ________________________________
>> >>> Date: Tue, 6 Oct 2015 07:05:43 -0400
>> >>> From: jsteinberg at gmail.com
>> >>> To: erickbee at gmail.com
>> >>> Subject: Re: [cisco-voip] Understanding a Defect's Affected Versions
>> >>> CC: cisco-voip at puck.nether.net
>> >>>
>> >>>
>> >>> I agree with that.  It's too hard to know how to search the bug
>> toolkit
>> >>> for fixes in a certain version.
>> >>>
>> >>> On Oct 5, 2015 11:54 PM, "Erick Bergquist" <erickbee at gmail.com>
>> wrote:
>> >>>
>> >>> I'm also not a fan of the newer release notes not including a list of
>> >>> the Resolved Bugs, but a link to bug search tool...
>> >>>
>> >>> That leaves it up to us to find what bugs were fixed or hoping bug
>> >>> search tool returns them all, plus not a nice list/summary to glance
>> >>> through.
>> >>>
>> >>> On Mon, Oct 5, 2015 at 10:47 PM, Brian Meade <bmeade90 at vt.edu> wrote:
>> >>> > 10.5.2.12028-1 is an Engineering Special which uses a different
>> >>> > numbering
>> >>> > scheme.  I thought the ReadMe used to show what ES the SU was built
>> off
>> >>> > of
>> >>> > but having trouble finding it.
>> >>> >
>> >>> > SU2/SU2a were most likely built off of older engineering specials
>> than
>> >>> > 10.5.2.12028-1.
>> >>> >
>> >>> > The higher release thing really only works in the case of published
>> >>> > versions
>> >>> > on cisco.com.
>> >>> >
>> >>> > On Mon, Oct 5, 2015 at 11:34 PM, Erick Bergquist <
>> erickbee at gmail.com>
>> >>> > wrote:
>> >>> >>
>> >>> >> Some bugs, like CSCuu58142 effecting single number reach doesn't
>> seem
>> >>> >> to follow higher versions contain the fix methodology.
>> >>> >>
>> >>> >> Bug toolkit says this is fixed in 10.5.2.12028-1 but 10.5.2 SU2,
>> SU2a
>> >>> >> (10.5.2.12900 and 10.5.2.12901) don't contain the bug fix per TAC
>> and
>> >>> >> going over the release notes for SU2, SU2a.
>> >>> >>
>> >>> >> I need to use the 10.5.2.12028-1 ES or latest ES 10.5.2.13039-1.
>> >>> >> Currently debating which route I'm going to go or wait out for SU3
>> or
>> >>> >> until we upgrade to 11.x.  This SNR bug is effecting some users
>> about
>> >>> >> every 1-2 months.  Workaround is to disable SNR on their remote
>> >>> >> destination profile and re-enable it.
>> >>> >>
>> >>> >>
>> >>> >>
>> >>> >> On Tue, Sep 29, 2015 at 2:03 PM, Ryan Ratliff (rratliff)
>> >>> >> <rratliff at cisco.com> wrote:
>> >>> >> > it's up to the discretion of the bug author.  <--------------
>> >>> >> >
>> >>> >> >
>> >>> >> > This means it’s accuracy varies greatly by product and even bug
>> >>> >> > author.
>> >>> >> > For
>> >>> >> > UCM you should always assume you are vulnerable if the fixed-in
>> >>> >> > version
>> >>> >> > is
>> >>> >> > higher than what you are currently running unless the bug
>> >>> >> > description
>> >>> >> > clearly states otherwise or the feature impacted by the bug
>> doesn’t
>> >>> >> > exist in
>> >>> >> > your version.
>> >>> >> >
>> >>> >> > -Ryan
>> >>> >> >
>> >>> >> > On Sep 29, 2015, at 2:25 PM, Anthony Holloway
>> >>> >> > <avholloway+cisco-voip at gmail.com> wrote:
>> >>> >> >
>> >>> >> > In reference to this defect:
>> >>> >> >
>> >>> >> > https://tools.cisco.com/bugsearch/bug/CSCuv45722
>> >>> >> >
>> >>> >> > Can you help me understand what this means as far as all affected
>> >>> >> > versions?
>> >>> >> >
>> >>> >> > On the surface, it would appear that it's only affecting 9.1(2).
>> >>> >> > However,
>> >>> >> > with a fixed in version being way out in 11.5, that would also
>> >>> >> > indicate
>> >>> >> > to
>> >>> >> > me that an upgrade to 10.5(2)SU2a, as an example, would not fix
>> this
>> >>> >> > issue.
>> >>> >> >
>> >>> >> > Does Cisco imply all versions affected between the listed
>> affected
>> >>> >> > versions
>> >>> >> > and the fixed in version?  Or, should this defect list all
>> affected
>> >>> >> > versions?
>> >>> >> >
>> >>> >> > I cannot recall what I've heard about this in the past.  I'm
>> almost
>> >>> >> > guessing
>> >>> >> > there's no exact science to it, and it's up to the discretion of
>> the
>> >>> >> > bug
>> >>> >> > author.
>> >>> >> >
>> >>> >> > Thanks for your help.
>> >>> >> > _______________________________________________
>> >>> >> > cisco-voip mailing list
>> >>> >> > cisco-voip at puck.nether.net
>> >>> >> > https://puck.nether.net/mailman/listinfo/cisco-voip
>> >>> >> >
>> >>> >> >
>> >>> >> > _______________________________________________
>> >>> >> > cisco-voip mailing list
>> >>> >> > cisco-voip at puck.nether.net
>> >>> >> > https://puck.nether.net/mailman/listinfo/cisco-voip
>> >>> >> >
>> >>> >> _______________________________________________
>> >>> >> cisco-voip mailing list
>> >>> >> cisco-voip at puck.nether.net
>> >>> >> https://puck.nether.net/mailman/listinfo/cisco-voip
>> >>> >
>> >>> >
>> >>> _______________________________________________
>> >>> cisco-voip mailing list
>> >>> cisco-voip at puck.nether.net
>> >>> https://puck.nether.net/mailman/listinfo/cisco-voip
>> >>>
>> >>>
>> >>> _______________________________________________ cisco-voip mailing
>> list
>> >>> cisco-voip at puck.nether.net
>> >>> https://puck.nether.net/mailman/listinfo/cisco-voip
>> >>>
>> >>> _______________________________________________
>> >>> cisco-voip mailing list
>> >>> cisco-voip at puck.nether.net
>> >>> https://puck.nether.net/mailman/listinfo/cisco-voip
>> >>>
>> >>
>> >
>> _______________________________________________
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>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
>
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