[cisco-voip] How Many Docs Does it Take to Prep for an Upgrade?

[Anthony Holloway]

You sound more organized than I am.  I would like to see what you have,
sure.  Thanks for the offer.

I've never staged an upgrade in my lab, though I have heard of plenty of
people doing this.  Is it really something to consider or is that a thing
of the past?  Like pulling a drive from the array?  Not too mention, I
rarely have time to perform two upgrades on a project like this.  I barely
get enough time to upgrade the system once.

On Fri, Oct 16, 2015 at 1:56 PM, Ryan Huff <ryanhuff at outlook.com> wrote:

> I use an excel spread sheet with a hyperlink to the base doc in one sheet
> with notes and details gathered in the sheet.Then I create additional
> worksheets of subordinate documentation and notes and then make references
> from the base sheet to the subordinate sheets. I also have a sheet for
> customer discovery (current dns, ip, device loads .... etc). It ends up
> looking a lot like a Gantt chart.
>
> If you'd like, I can sanitize and send one to you, to compare notes and
> see if there is anything of use to you.
>
> Also, If time permits, and it's feasible,  I like to stage a mock upgrade
> in my lab with customer data (drs ... etc) and do a dry run.
>
>
> -------- Original message --------
> From: Anthony Holloway
> Date:10/16/2015 2:38 PM (GMT-05:00)
> To: Cisco VoIP Group
> Subject: [cisco-voip] How Many Docs Does it Take to Prep for an Upgrade?
>
> Does anyone else do this?  Gather all of the documentation ahead of time,
> because inevitably you're going to revisit a document more than once?
> There are a lot of documents to gather!  Anything I could be doing better?
> Tips?  Tricks?
>
> I create a spreadsheet of all of the pertinent documents I need to review
> or reference, like in this screenshot.  There's over 90 documents in this
> list.  Granted, I don't read them all front to back, but some I do, and
>  for others I need to reference information within them nonetheless.  You
> never know when you might find a small font hidden note in there.
>
> E.g., From the 8945 Release Notes
>
> *"Release 9.4(2)SR1 can only be upgraded from 9.3(4) and later. Releases
> prior to 9.3(4) have to be upgraded to 9.3(4) first."*
>
> *Source: 8945 9.4(2)SR1 Release Notes
> <http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8941_8945/firmware/9_4_2SR1/english/release_notes/P415_BK_RB1FD4B7_00_release-notes-942sr1.html#P415_TK_IA5F5D63_00>*
>
> I actually missed this one recently, and unlike 7900 series phones, they
> phone will just brick itself and never register.  Causing you to walk to
> every phone and reset power to it, or walk the mac address tables of your
> layer 2 network and shut/no shut the ports.
>
> [image: Inline image 1]
>
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