[cisco-voip] Error when SSHing into CUCM 10.5

[Jonathan Charles]

I am able to login to the OS Admin page with that account... so I should be
able to make a remote support account and get tac to fix this...

Thanks!


Jonathan

On Thu, Sep 3, 2015 at 2:02 PM, Ryan Huff <ryanhuff at outlook.com> wrote:

> Also, if you are able to login into OS Administration (GUI) with the
> platform administrator account, but just can't SSH then you may be missing
> the */etc/selinux/targeted/contexts/users/sshout_u* file. If you can get
> into the root account (had it previously enabled before the failed patch),
> you can create the sshout_u file and base it off of
> *etc/selinux/targeted/contexts/users/guest_u*
>
> You may have to recover the OS though, if you can't get into root. I'd
> raise a TAC case and let them do it if it is a production system.
>
> *** DISCLAIMER ***
>
> I am not endorsing or recommending you to do anything I have described in
> this message. This is for educational purposes only.
>
> ------------------------------
> From: ryanhuff at outlook.com
> To: jonvoip at gmail.com; cisco-voip at puck.nether.net
> Date: Thu, 3 Sep 2015 14:45:55 -0400
> Subject: Re: [cisco-voip] Error when SSHing into CUCM 10.5
>
>
> So this is less a CUCM error as it is actually an issue with RedHat (OS).
> Basically, your platform administrator account is roached (doesn't have the
> right permissions) and when you try to log in -SELinux is spanking you.
>
> When you installed the patch, did you install with out a switch-version or
> with a switch-version? When it failed; di you reboot the cluster after the
> failure? Was this the publisher that is failed on?
>
> Thanks,
>
> Ryan
>
>
> ------------------------------
> Date: Thu, 3 Sep 2015 13:34:21 -0500
> From: jonvoip at gmail.com
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Error when SSHing into CUCM 10.5
>
> Unable to get valid context for administrator
> Last login: Thu Sep  3 11:09:07 2015 from 10.10.55.33
>
> Had a failed patch from 10.5.2.11900 to 12901... switched back and
> everything appears to work, but can't SSH into the host.
>
> Google is devoid of results...
>
>
>
> Jonathan
>
>
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