[cisco-voip] CUCM Web Services API

[Ryan Ratliff (rratliff)]

You should be able to use the Serviceability API to get the perfmon counters for CallManger->Cisco Lines.  This will give you active/busy status per-line.

Pretty much anything you can see in RTMT you can get via the Serviceability API.

-Ryan

On Sep 16, 2015, at 3:28 PM, John Kougoulos <john.kougoulos at gmail.com<mailto:john.kougoulos at gmail.com>> wrote:

yes, probably this is the best place, I think this is the method used also by eg attendant console. You can get some info eg device registration from the serviceability API of cucm but not many other things related to active status

Regards,
John

On Wed, Sep 16, 2015 at 3:25 PM, Mark Holloway <mh at markholloway.com<mailto:mh at markholloway.com>> wrote:
After digging a bit more I think IM&P server is the right server to query using REST.

> On Sep 16, 2015, at 8:46 AM, Mark Holloway <mh at markholloway.com<mailto:mh at markholloway.com>> wrote:
>
> Does anyone know if it’s possible to query CUCM over HTTP/HTTPS to see if a user is available to take a call? (ie. is the phone registered, is DND on or off, are all lines occupied and the user is busy)
>
>
>
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