[cisco-voip] LDAP error on CUC

[Chris Ward (chrward)]

Did a quick search inside our knowledge base here, looks like this will need a TAC case. In some cases a reboot fixes it and in other cases, the DB needs some touching to resolve. If you are up for it, it would be good to try and figure out root cause, so please open a TAC case and let them do some troubleshooting.

If you are in a crunch, you can try a reboot of the CUC node/cluster.

+Chris
TME - MediaSense

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan Charles
Sent: Thursday, September 24, 2015 11:45 AM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] LDAP error on CUC

Please note that this is for ALL users...

On Thu, Sep 24, 2015 at 10:44 AM, Jonathan Charles <jonvoip at gmail.com<mailto:jonvoip at gmail.com>> wrote:
We are integrated CUC/CUCM with AD (version 10.5)...

We can import users from AD (Users - Import Users - from LDAP) successfully.

The same user cannot be converted from local to AD (checking box Integrate with LDAP Directory on the CUC User page)...

The error returned is "This user cannot be associated with the LDAP Directory."

Google returns no results...

Any ideas?




Jonathan

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