[cisco-voip] CUCM with Lync RCC

Tue Sep 29 11:11:24 EDT 2015

Skype for Business Call via Work may be a solution for you.  It is Microsoft’s replacement for the antiquated RCC solution.  To work properly though, Microsoft wants to be the ingress for all your calls.

https://technet.microsoft.com/en-us/library/dn933908.aspx

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike King
Sent: Tuesday, September 29, 2015 10:44 AM
To: george.hendrix at l-3com.com
Cc: Cisco VoIPoE List <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] CUCM with Lync RCC

George,

Microsoft has recently rebranded Lync to Skype for Business:
https://support.office.com/en-us/article/Lync-is-now-Skype-for-Business-%E2%80%94-see-what-s-new-aba02d7e-c801-4a82-bccd-e7207240f612

They have the following help guide:
https://support.office.com/en-us/article/Make-a-Skype-for-Business-call-but-use-your-PBX-desk-phone-for-audio-6a316c11-a05e-460c-b969-32ff0ad848e6

Unfortunately, they seem to be hiding the implementation details, this looks more user facing.

On Tue, Sep 29, 2015 at 9:24 AM, <george.hendrix at l-3com.com<mailto:george.hendrix at l-3com.com>> wrote:
We are in the process of upgrading our Clients from Office Communicator to Lync.  One of the things we’ve used with MOC is CUCILync, which works great and we can make calls on our desk phone in MOC.  However, with Lync, this doesn’t seem to work the same.  I’ve installed a compatible version of CUCILYNC that works with Lync, but don’t see any way to make desk phone calls in Lync.  There is an option in Lync when I right-click a contact for “Place a Call” and seems to be an Icon for CUCILYNC, but it does nothing when I click on it.

Also, if we wanted to just remove CUCILYNC, to have call/phone control in Lync, would this require we stand up a Cisco Presence server?

Thanks,

Bill Hendrix

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