[cisco-voip] CUCM with Lync RCC

Matt Slaga (AM) matt.slaga at dimensiondata.com
Tue Sep 29 12:24:10 EDT 2015


Yes, you are correct.  Same as Cisco wants you to ditch Microsoft and go with their phone system.  It might actually be funny if it wasn’t costing companies so much investment and time.



From: Haas, Neal [mailto:nhaas at co.fresno.ca.us]
Sent: Tuesday, September 29, 2015 11:20 AM
To: Matt Slaga (AM) <matt.slaga at us.didata.com>; 'Mike King' <me at mpking.com>; 'george.hendrix at l-3com.com' <george.hendrix at l-3com.com>
Cc: 'Cisco VoIPoE List' <cisco-voip at puck.nether.net>
Subject: RE: [cisco-voip] CUCM with Lync RCC

Translated “To work properly though, Microsoft wants to be the ingress for all your calls” MS wants you to ditch Cisco and go with their Phone system :>

Thank you,
Neal Haas


From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matt Slaga (AM)
Sent: Tuesday, September 29, 2015 8:11 AM
To: Mike King; george.hendrix at l-3com.com<mailto:george.hendrix at l-3com.com>
Cc: Cisco VoIPoE List
Subject: Re: [cisco-voip] CUCM with Lync RCC

Skype for Business Call via Work may be a solution for you.  It is Microsoft’s replacement for the antiquated RCC solution.  To work properly though, Microsoft wants to be the ingress for all your calls.

https://technet.microsoft.com/en-us/library/dn933908.aspx



From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike King
Sent: Tuesday, September 29, 2015 10:44 AM
To: george.hendrix at l-3com.com<mailto:george.hendrix at l-3com.com>
Cc: Cisco VoIPoE List <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] CUCM with Lync RCC


George,

Microsoft has recently rebranded Lync to Skype for Business:
https://support.office.com/en-us/article/Lync-is-now-Skype-for-Business-%E2%80%94-see-what-s-new-aba02d7e-c801-4a82-bccd-e7207240f612

They have the following help guide:
https://support.office.com/en-us/article/Make-a-Skype-for-Business-call-but-use-your-PBX-desk-phone-for-audio-6a316c11-a05e-460c-b969-32ff0ad848e6


Unfortunately, they seem to be hiding the implementation details, this looks more user facing.

On Tue, Sep 29, 2015 at 9:24 AM, <george.hendrix at l-3com.com<mailto:george.hendrix at l-3com.com>> wrote:
We are in the process of upgrading our Clients from Office Communicator to Lync.  One of the things we’ve used with MOC is CUCILync, which works great and we can make calls on our desk phone in MOC.  However, with Lync, this doesn’t seem to work the same.  I’ve installed a compatible version of CUCILYNC that works with Lync, but don’t see any way to make desk phone calls in Lync.  There is an option in Lync when I right-click a contact for “Place a Call” and seems to be an Icon for CUCILYNC, but it does nothing when I click on it.

Also, if we wanted to just remove CUCILYNC, to have call/phone control in Lync, would this require we stand up a Cisco Presence server?

Thanks,

Bill Hendrix


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