[cisco-voip] Additional historical reports available on CCO
Ed Leatherman
ealeatherman at gmail.com
Fri Apr 8 09:30:06 EDT 2016
Good morning,
It was pointed out to me that there were a handful of new historical
reports for UCCX/CUIC 10.6/11 up for download on CCO in the downloads
section. Others might be interested also.
Anyone try these out? I added in the Reason Code Report by agent (added SP
and template OK) but I just get a Dataset status is Failed (Database error)
and then a big pile of java error that makes no sense to me. I'm importing
the report as the appadmin user account so that I can import it into the
stock reports folder for my internal customers and change permissions on it
so they can all access it.
Thanks!
--
Ed Leatherman
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