[cisco-voip] Jabber support for Extension Mobility - Any other Solutions out there

[Max Harmony]

Thanks all, for all your suggestions, very enlightening

@Anthony we have a 10 digit dial plan in our environment, our agents don't
have DNs they are using 10 digit DID's. the Jabber extend and connect is
setup and seems to be thromboning already but I'm not sure what the work
around with a loopback ICT entails. Is there a page on the Docs that
provided that you can refer me to?

@Nate, I have also explored the shared lines option and in fact I have a
supervisor currently setup this way, but I cannot risk setting up an Agent
line because they require recording, silent monitoring and of course
reporting,
and I understand this will be significantly impacted, what TAC said was
"Unpredictable behaviors".

On Wed, Aug 3, 2016 at 2:32 PM, NateCCIE . <nateccie at gmail.com> wrote:

> Cisco doesn't seem to care about shared lines, if they are not
> registered.  You can login to the EM profile when at the desk, then
> logout.  Then you can login to jabber when remote.  Just as long as you're
> not in both you should be ok.
>
> Thanks,
> -Nate
>
> On Tue, Aug 2, 2016 at 8:35 AM, Max Harmony <bmaxim88 at gmail.com> wrote:
>
>> Hi All,
>>
>> I have  remote UCCX agents that are using Jabber when they are remote,
>> meanwhile in the office, they have shared 8945 IP Phones
>>
>> Jabber is associated to UCCX End user
>>
>> We would like to setup Extension Mobility so users can login when they
>> are in the office, and at home login to Jabber
>>
>> Problem:
>> 1- Jabber does not support Extension Mobility
>> 2- Cisco does not support multiple devices/not shared lines
>>
>> Customer does not want to use IP communicator, so we are stuck with Jabber
>>
>> Has anyone got feed back from the Cisco BU about this requirement, if
>> Jabber is going to be the future does anyone know of a work around?
>>
>>
>> Appreciate your feedback
>>
>>>
>>> *******************************************
>>>
>>
>>
>>
>> --
>> --
>> Grace Maximuangu
>>
>> CloudPOP/InvictaCloud
>> www.cloudpop.com
>>
>>  *“Go beyond your limits, push yourself, be the best you can be.*
>> *Experience new cultures, broaden your horizons, stay connected.”*
>>
>>
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>


-- 
-- 
Grace Maximuangu

CloudPOP/InvictaCloud
www.cloudpop.com

 *“Go beyond your limits, push yourself, be the best you can be.*
*Experience new cultures, broaden your horizons, stay connected.”*
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20160803/fd74db97/attachment.html>