[cisco-voip] CCX Data Discrepancy Document

[Matthew Loraditch]

Is there an updated version of this for Finesse? Or do the real time reporting and agent and supervisor reports map up exactly with the finesse equivalents?

Matthew G. Loraditch - CCNP-Voice, CCNA-R&S, CCDA
Network Engineer
Direct Voice: 443.541.1518

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