[cisco-voip] Allowing (or not) calls through IVR

[Ryan Ratliff (rratliff)]

What phones is the customer using? Most of our desktop phones support XML apps natively.
https://developer.cisco.com/site/ip-phone-services/

-Ryan

On Dec 13, 2016, at 1:00 PM, José Paulo de Oliveira Petry <petrybr at gmail.com<mailto:petrybr at gmail.com>> wrote:

Hello,

I have a custumer that was using a XML application in his phones but he is changing the phones to new cisco phones that doesn't run xml.

In the application hw was using, user inserted username/password/destination number and if allowed a call was placed between the user phone and the destination number.

As the new phones doesnt accept xml applications he wants to implement this through an IVR.

Any idea how to accomplish that? CTI/JTAPI/TAPI, TCL, VoXML.....

(The costumer doesn't want to use extension mobility, CMC or FAC)

Thanks in advance
José Paulo de Oliveira Petry
petrybr at gmail.com<mailto:petrybr at gmail.com>
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