[cisco-voip] VMTools - CUCM 10.5

Erick Bergquist erickbee at gmail.com
Sat Feb 27 14:00:49 EST 2016


Robert,

After the SU3 install. On both nodes I was told.

Good luck. I asked TAC to maybe pull SU3 due to the issues and post
refreshed version with fix. No one is going to know about that cop file
which I haven't seen work yet until they need it.


On Friday, February 26, 2016, Robert Schuknecht <rschuknecht at gmx.de> wrote:

> Hi Erik,
>
> Do you know at which point we have to install the mentioned cop file
> during an upgrade? The readme tells how to install the cop file but not
> when to install it.
> Lets say I do an upgrade from version 9.X to 10.5.2SU3. Should I install
> the file under version 9 or should I install the file after the upgrade and
> before the switch-version?
>
> /Robert
>
> -----Ursprüngliche Nachricht-----
> Von: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net <javascript:;>]
> Im Auftrag von Erick Bergquist
> Gesendet: Friday, February 26, 2016 5:55 AM
> An: Baha Akman (makman)
> Cc: cisco-voip at puck.nether.net <javascript:;>
> Betreff: Re: [cisco-voip] VMTools - CUCM 10.5
>
> Thanks for the heads up on this, was looking at doing this.
>
> Speaking of selinux permissive mode, watch out if you use the 10.5.2
> SU3 patch on a Unity Connection cluster. The switch version on the
> secondary has failed (sync error) on 2-3 separate ones in my experience the
> past few weeks.  There is a cop file for 1052su3 to address bug with the
> switch version by setting selinux to permissive on both nodes then
> installing cop on both but that hasn't solved the switch version issue. We
> had to reinstall secondary unity connection node from scratch to get it to
> work w/SU3.
>
>
> Erick
>
> On Thu, Feb 25, 2016 at 9:40 AM, Baha Akman (makman) <makman at cisco.com
> <javascript:;>> wrote:
> > Glad I was able to save at least one of you from this nugget :)
> >
> > I’ve got 90+ CUCMs waiting to be cleaned not sure if I’m going to be
> > able to even though all have remote access enabled prior to blowing up.
> >
> > --
> > Baha
> >
> >
> > On Feb 25, 2016, at 9:13 AM, Ed Leatherman <ealeatherman at gmail.com
> <javascript:;>> wrote:
> >
> > So yeah - we were actually getting ready to log in a change board
> > request to do the reboots to get vmtools installed and then selinux
> > back to enforce, which would have happened while I was away on
> > vacation out of cell phone range :) Soooooo glad I glanced through my
> > emails today and saw Scott and Baha's messages!!! We're going to get a
> > case started anyway as he has already done the whole operation on PLM.
> >
> >
> > On Thu, Feb 25, 2016 at 7:09 AM, Baha Akman (makman)
> > <makman at cisco.com <javascript:;>>
> > wrote:
> >>
> >> I’m sorry to report, the problem with latest VMTools update failure
> >> is not like CSCul78735 as many of you may have experienced when you
> >> upgraded to CUCM 10.0 and was familiar with the workaround.
> >>
> >> Latest ESXi 5.5 Builds as well as 6.0 Builds bundles a new version of
> >> VMtools version 10.0.0.50046 (build-3000743) aka (10240)
> >>
> >> See https://packages.vmware.com/tools/versions for tools version
> mapping.
> >>
> >> This new VMTools has a new functionality built-in called vmware-caf
> >> See release notes of it here;
> >> http://pubs.vmware.com/Release_Notes/en/vmwaretools/1000/vmware-tools
> >> -1000-release-notes.html
> >>
> >> CUCM 9.1 releases are immune to this new functionality their selinux
> >> policies don't interfere with it. However CUCM 10.X and 11.X builds
> >> explicitly block vmtools-caf from functioning properly.
> >>
> >> If you managed to follow the workaround documented in CSCul78735
> >> where you put selinux to permissive, update vmtools to this new 10.0
> >> release, then put it back to enforcing, you will run out of Root Disk
> >> Space and Virtual Memory.
> >>
> >> The new defect tracking this issue is CSCux27503 - "Vmware Tools
> >> update on ESXi 6.0 is failing” please inform TAC about this as the
> >> word is still getting around. Not sure if this is going to be the
> >> ultimate defect to fix it but track this one for now.
> >>
> >> For those of you who have not yet experienced this serious issue, My
> >> suggestion would be to hold off on updating your VMTools after you
> >> have patched your ESXi 5.5 or 6.0 builds to the latest builds. If you
> >> have already put selinux to permissive mode as a workaround to get
> >> vmtools updated DO NOT put it back to enforcing mode. Contact TAC. If
> >> you have already put it back to enforcing mode after upgrading
> >> vmtools to 10.0 then contact TAC immediately as you will certainly
> >> run out of Memory and Disk Space soon.
> >>
> >> Hate to report this here, but this one is a doozy.
> >>
> >>
> >> --
> >> Baha
> >>
> >>
> >> On Feb 25, 2016, at 6:46 AM, Ed Leatherman <ealeatherman at gmail.com
> <javascript:;>> wrote:
> >>
> >> We just patched vsphere this past weekend and ran into the selinux
> >> bug with vmtools, and have also noted some weird stuff with memory
> >> and disk space but on Unity Connection. I'll check in with the guy
> >> that was handling it and see if there was any other strangeness, this
> >> doesn't give me warm and fuzzies.
> >>
> >> On Wed, Feb 24, 2016 at 9:13 PM, Hughes, Scott GRE-MG
> >> <SHughes at grenergy.com <javascript:;>> wrote:
> >>>
> >>> Has anyone dealt with bugID
> >>> CSCul78735 lately?
> >>> We just installed our latest round of VMware 5.5 patches. Along with
> >>> it came new VMtools. Usual (automatic) upgrade method did not work.
> >>> The VMware tools status went from 'out of date' to 'not installed'
> >>>
> >>> We were able to get the tools installed on our two subscribers by
> >>> switching SELinux to permissive mode as the bug describes. We
> >>> switched them back to enforcing. Then, we found that the active
> >>> partition filled over the next 2 days before the subscriber died a
> >>> horrible death and had to be rebuilt.
> >>>
> >>> I believe that /var and /etc/selinux had most of the runaway logs.
> >>> TAC couldn't even create a root support account because the partition
> was full.
> >>>
> >>> Just a caution to those who patch VMware regularly. Make sure you
> >>> have alerting on filesystem capacity. Ours were 2500 user nodes so
> >>> there's only
> >>> ~3 GB free on the active partition normally.
> >>>
> >>> I would be very interested if anyone has further info on this bug.
> >>>
> >>>
> >>>
> >>>
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> >>
> >>
> >>
> >>
> >> --
> >> Ed Leatherman
> >> _______________________________________________
> >> cisco-voip mailing list
> >> cisco-voip at puck.nether.net <javascript:;>
> >> https://puck.nether.net/mailman/listinfo/cisco-voip
> >>
> >>
> >
> >
> >
> > --
> > Ed Leatherman
> >
> >
> >
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> >
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