[cisco-voip] Route both lines to one VMail

Cisco Google ciscojonnyp at gmail.com
Fri Jan 15 08:23:34 EST 2016


You could point the 2nd line (CFNA/B) to a virtual (made up internal number) That's a CTI Route point forwarding it directly to Unity.
In Unity (Connection, i presume) create a call handler with that ext, In the message settings use the message recipient drop down and select the mailbox thats used for the 1st line.

Little bit of work assuming the 1st line is not shared among all users.

Hope that make sense.

Jon



> On 15 Jan 2016, at 13:14, David Zhars <dzhars at gmail.com> wrote:
> 
> Client has a bunch of 796x phones.  The first line is an internal extension and the 2nd is their private line.  He wants all Voicemail to go to the first line's voicemail box.  Seems like it would be easy to do...stumped!  Unity 8 and UCM 8
> 
> David
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