[cisco-voip] Error Opening Log File Telepresence Content Server 6.2.1 for Windows Server 2008 R2 SP1

[Matthew Loraditch]

Well at least they wrote it down in the instructions!!!

Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
Network Engineer
Direct Voice: 443.541.1518

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From: Ryan Ratliff (rratliff) [mailto:rratliff at cisco.com]
Sent: Thursday, January 21, 2016 4:35 PM
To: Matthew Loraditch <MLoraditch at heliontechnologies.com>
Cc: Foryanto J. Wiguna <foryanto at gmail.com>; Wes Sisk (wsisk) <wsisk at cisco.com>; cisco-voip <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Error Opening Log File Telepresence Content Server 6.2.1 for Windows Server 2008 R2 SP1

To be fair the install guide does state to name the drive letter E:

http://www.cisco.com/c/en/us/td/docs/telepresence/tcs/7_0/install/tcs-7-0-vm-install-existing.html#pgfId-62452
Note<http://www.cisco.com/c/dam/en/us/td/i/templates/blank.gif> The drive letter might differ in your OS. Go to Disk Management to change the drive to E:.

-Ryan

On Jan 20, 2016, at 10:23 AM, Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:

So really, someone wrote software with a hardcoded drive letter? Aren’t programmers great?

Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
Network Engineer
Direct Voice: 443.541.1518


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From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Foryanto J. Wiguna
Sent: Wednesday, January 20, 2016 10:16 AM
To: Wes Sisk (wsisk) <wsisk at cisco.com<mailto:wsisk at cisco.com>>
Cc: cisco-voip <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Error Opening Log File Telepresence Content Server 6.2.1 for Windows Server 2008 R2 SP1

allright, i found the secondary drive is in D...change to E, and done..:)

 thanks so much Wes Sisk

On Wed, Jan 20, 2016 at 9:28 PM, Wes Sisk (wsisk) <wsisk at cisco.com<mailto:wsisk at cisco.com>> wrote:
Looks like "make sure that you have the secondary drive on which all the data will
be saved is with drive letter as E: and not something else as D: or F:. You can rename it
under Control Panel>Administrative Tools>Computer management.”

-Wes

On Jan 19, 2016, at 7:15 PM, Foryanto J. Wiguna <foryanto.wiguna at gmail.com<mailto:foryanto.wiguna at gmail.com>> wrote:

Dear Guys,

i have a problem when i try to install Telepresence Content Server in
Windows Server 2008 R2 SP1

Run S6_2_1.exe to install the VM Content Server software on the
appliance.  then this notification error occur...


"error opening installation log file. verify that the specified log
file location exists and is writable"

what directory should i check in my windows server 2008 R2 SP1 ?

Many Thanks
--
Salam,
-Foryanto J. Wiguna-
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--
Salam...
Thanks and Regards,
-Foryanto J. Wiguna-
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