[cisco-voip] UCCX 10.6(1) SU1 CAD Upgrade Warning

[Abhiram Kramadhati (akramadh)]

Hi Nick,

You can run the Preconfig tool to get the MSI before the upgrade. Details here: http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/install/guide/cadx106-installation-guide.pdf
"Running the Preconfiguration Tool"

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CCBU
CCIE Collaboration # 40065

From: Nick Britt <nickolasjbritt at gmail.com<mailto:nickolasjbritt at gmail.com>>
Date: Friday, 29 January 2016 at 4:59 AM
To: "Jason Aarons (AM)" <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>>
Cc: akramadh <akramadh at cisco.com<mailto:akramadh at cisco.com>>, Justin Steinberg <jsteinberg at gmail.com<mailto:jsteinberg at gmail.com>>, Cisco VOIP <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] UCCX 10.6(1) SU1 CAD Upgrade Warning

Hey Guys,

Sorry to grave dig, doing an upgrade to 10.6.1 su1 from 9.0.2 su1 (via 9.0.2 su3) is there anyway to obtain CAD 10.6.1.1057 in advance? Need to publish this Citrix.



On Fri, Oct 2, 2015 at 10:01 PM, Jason Aarons (AM) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>> wrote:
It would be really nice if CAD was a +1 and -1 version compatibility.  You have no idea what a pain it is when you have 300 CAD clients needing a upgrade every time. Wait I can forget about asking for CAD features :)

Maybe now is a good time for a briefing on when customers won't complain about Finesse :)

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Abhiram Kramadhati (akramadh)
Sent: Friday, October 2, 2015 1:23 AM
To: Justin Steinberg <jsteinberg at gmail.com<mailto:jsteinberg at gmail.com>>; Cisco VOIP <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] UCCX 10.6(1) SU1 CAD Upgrade Warning


Closing the loop on this.

The CAD version for 10.6(1) is 10.6.1.95
The CAD version for 10.6(1)SU1 is 10.6.1.1057

The compatibility matrix for 10.6(1)SU1 has wrongly mentioned it as 10.6.1.95 and CSCuw51442 has been filed to correct this.

As a side note, it would be best to plan for a client side upgrade for any server upgrade done. Please let me know if there are any questions, thank you.

Regards,
Abhiram Kramadhati
Technical Solutions Manager, CBABU
CCIE Collaboration # 40065

From: Justin Steinberg <jsteinberg at gmail.com<mailto:jsteinberg at gmail.com>>
Date: Friday, 25 September 2015 2:41 am
To: Cisco VOIP <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] UCCX 10.6(1) SU1 CAD Upgrade Warning

The current UCCX compatibility matrix lists CAD 10.6.1.95 for both UCCX 10.6(1) and 10.6(1)SU1, implying there is no CAD upgrade forced after the SU1 upgrade.

This isn't the case.   Upgrading 10.6(1) to 10.6(1)su1 does force a CAD upgrade.

Hopefully this helps someone else.

Justin


itevomcid

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--
- Nick
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