[cisco-voip] Video Conference Auto attendant?

[Patrick Robitaille]

Cisco failed big time with the release of the TPS in regards to no built-in Auto-attendant.

The Tandberg/Codian and Cisco MCU products had this feature, but they dropped in when converting to the virtualized TPS product.

We’ve been working with our partner on a solution.  Some ideas proposed would be to use a Unity Call Handler to allow for a greeting and PIN to be used to route you to a Virtual Meeting Room on the TPS.  Another option could be to use a Video Enabled Call Handler using MediaNet to enable an Auto Attendant.

We don’t like either option and may need to look into spinning up their new Acano Server for this purpose.  Very frustrating the way they removed a lot of the feature sets offered by traditional Video/Audio Bridges when releasing the TPS product.  You’ll also see that they removed all the screen layout options too, and I think you’re now limited to the 1 default screen layout…

Epic fail!!!


From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
Sent: Monday, July 25, 2016 11:55 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Video Conference Auto attendant?

What are others doing for video conferences?

we have a Polycom RMX that we have an extension that everyone dials into.  Then it asks what ID you would like to use.  when everyone dials into that Conference ID, they are all apart of the same Video conference.

With the Telepresence Server, how do you get that same functionality?

Thanks

Scott


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