[cisco-voip] IM&P - services reported in unknown state after SAN cert install

[Erick Wellnitz]

It was the root ca cert causing this.

Thanks everyone for the input

On Mon, Mar 14, 2016 at 1:44 PM, Ryan Huff <ryanhuff at outlook.com> wrote:

> Correct; tomcat-trust is the trust store where the trusted CA chain goes
> and then the server certificate goes in the tomcat category.
>
> Afterwards; you should only need a restart of tomcat services. However, if
> the nodes are having issues trusting one another within the cluster
> (assuming that your issue is a cert trust issue); left that way long enough
> will likely start to cause replication issues within the cluster.
>
> After you resolve the issue, I would verify db replication is healthy.
>
> Sent from my iPhone
>
> On Mar 14, 2016, at 3:38 PM, Erick Wellnitz <ewellnitzvoip at gmail.com>
> wrote:
>
> I did that as well but I'm not 100% sure if the entire Root CA chain got
> installed.  I'll check that.
>
> What made me try inserting the multi-server SAN into the tomcat-trust is
> that the IM&P entries for tomcat-trust have vanished.  Maybe I'm
> mis-remembering seeing them there in the first place.
>
> On Mon, Mar 14, 2016 at 12:54 PM, Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
>> Just to clarify, your Multi-Server SAN cert should be installed to Tomcat
>> and not Tomcat Trust.  The signing CA cert should go in Tomcat Trust.  Is
>> that what you meant to say you did?
>>
>> On Mon, Mar 14, 2016 at 1:47 PM, Erick Wellnitz <ewellnitzvoip at gmail.com>
>> wrote:
>>
>>> I have a strange issue with CUCM 11.0.1 and IM&P 11.0.1
>>>
>>> We installed the multi-server SAN cert for tomcat and now the IM&P data
>>> monitor service is in an unknown state according to the system
>>> troubleshooter.
>>>
>>> The SAN cert is installed to tomcat-trust so it shouldn't be a cert
>>> issue.  Done service restarts, reboots and nothing seems to resolve this.
>>>
>>> Anyone seen something like this before?
>>>
>>> Thanks in advance!
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
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