[cisco-voip] Looking for beta testers for UCCX Call Flow Designer
Anthony Holloway
avholloway+cisco-voip at gmail.com
Tue May 3 23:56:49 EDT 2016
Value is hard to place properly, as it's so subjective.
What makes this an even harder value proposition is that it's from a
smaller third party company (sorry, no offense), and a customer who invests
in this tool, will have to bet on it being around for the life of the
system. Else, it was simply just a good idea at the time.
Where I see this really adding value is in green field deployments where
you can involve BAs in the documentation process, all the while they are
piecing together the building blocks for the actual script. Or also in
daily operations, where an update to the documentation, translates directly
into the change itself. This eliminates documentation of call flows
becoming out of date. And since you can use this tool to simply create
images or Visio diagrams, without the need to export AEF files, you can
technically use it for any and all call flow diagrams (I.e., Hunt Groups)
keeping a consistent look and feel to your documents.
I'd like to try this tool out, and I have an upcoming project that's not
too large where I think this could be a good fit. Reach out to me Tanner.
On Tue, May 3, 2016 at 9:41 PM, Kevin Przybylowski <kevinp at advancedtsg.com>
wrote:
> I can see value if it will take existing AEFs and export them to a
> functional Visio diagram.
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Pavan K
> *Sent:* Tuesday, May 3, 2016 9:31 PM
> *To:* Tanner Ezell <tanner.ezell at gmail.com>; Cisco VOIP <
> cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Looking for beta testers for UCCX Call Flow
> Designer
>
>
>
> I watched the video and am curious. What is the value add to uccx editor ?
>
>
>
>
>
> On Tue, May 3, 2016, 8:24 PM Tanner Ezell <tanner.ezell at gmail.com> wrote:
>
> I now realize I forgot to include the video!
> https://www.youtube.com/watch?v=CUwGGbPjmWY
>
>
>
> On Tue, May 3, 2016 at 3:34 PM, Tanner Ezell <tanner.ezell at gmail.com>
> wrote:
>
> As many of you know I've been developing a software solution to bring
> visual call flow development to UCCX (you can see a demo video I put
> together showcasing functionality, including export to Visio and AEF).
> After much time I'm extremely pleased to announce we're looking for beta
> testers to play with the software and provide feedback.
>
>
>
> Ideally I'm looking for folks who are able to apply real world needs to
> the application to make recommendations for improvement and enhancements.
>
>
>
> Anyone interested please feel free to email me directly or on thread to
> discuss further.
>
>
>
> The software is Web based, so if you're a Mac or Linux guy, you can still
> apply!
>
>
>
> I'm also happy to answer any questions out there regarding the software.
>
>
>
> Regards,
>
> Tanner Ezell
>
>
>
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