[cisco-voip] IM&P IM Logs

[Ryan Huff]

My recommendation isn't an all-in-one ....

For call recording, can you use MediaSense? Easy to setup and works fairly well (using BiB or SPAN based recording).

For IM search; are you saying you have the 3rd party database now, and are looking for away to search the database?

Sent from my iPhone

On Nov 10, 2016, at 1:24 AM, Dana Tong <dana.tong at yellit.com.au<mailto:dana.tong at yellit.com.au>> wrote:

Hi guys,

Can anyone recommend some options for IM search / recall?

I think there might be some dev software that was published on the forums once.
But am also looking for recommendations for paid solutions. I reached out to a company called Verba but have not had a response.

Are there any solutions that do both IM search / compliance and also call recording (other than Verba).

Cheers
Dana
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