[cisco-voip] Cisco Webex Meetings Server Error 23

Fachrizal Rifandi Zainuddin fachrizal.r.z at gmail.com
Wed Nov 30 20:01:03 EST 2016


Hi All,

I'm having a little problem with Cisco Webex Meeting Server a.k.a CWMS.
Version of my CWMS is 2.7 so that is the latest version.

Everytime a user try to connect from internal the plugin has stopped and
showing something like "Setup was unsuccessful.Please try again [Error
23]". it not affected if we connect it from internet since we are using
different cert (Geotrust)

I fixed it by installing Verisign certificate manually and install it as
Intermediate CA certificate on affected PCs. Is there any reason why do i
have to install those cert ? Why Verisign ? What is the connection between
Verisign and Webex that installed ?

Regards

Fachrizal
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