[cisco-voip] Activation Code for 8845

[costas georgiou]

Hi Ryan,


This has now been sorted, the issue was related to the Voice Vlan missing from the switchport.  unfortunately, this is managed by someone else.


Thanks for getting back to me.


Regards


Cos


________________________________
From: Ryan Huff <ryanhuff at outlook.com>
Sent: 10 October 2016 09:33
To: costas georgiou
Cc: Stephen Welsh; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Activation Code for 8845

Costas,

This usually would come about (as Stephen mentions) when the phone either does not get a TFTP definition from DHCP or, is not able to communicate to the TFTP definition that it did get.

Sent from my iPhone

On Oct 10, 2016, at 4:38 AM, costas georgiou <ckos1976 at hotmail.com<mailto:ckos1976 at hotmail.com>> wrote:


Hi Stephen,


Thanks for getting back to me.

Its certainly an option, I will look into it.  The site where the phones work ok, they have existing Cisco users.  The new site don't.


Regards


Cos


________________________________
From: Stephen Welsh <stephen.welsh at unifiedfx.com<mailto:stephen.welsh at unifiedfx.com>>
Sent: 10 October 2016 08:35
To: costas georgiou
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Activation Code for 8845

Sounds like the new Spark registration (aka Service Mode) is kicking in automatically.

Is it possible there is no DHCP Option 150 set?

Kind Regards

Stephen Welsh
CTO

[cid:CBBF0493-235C-43D2-A874-9FB3D95AF598 at b2.unifiedfx.com]

On 10 Oct 2016, at 09:32, costas georgiou <ckos1976 at hotmail.com<mailto:ckos1976 at hotmail.com>> wrote:

Hi all,

Has anyone come across this?  I have some Cisco 8845 phones, when I connect them to the network at one site, the camera activates and asks me for an Activation code, either scan a QR code or enter one in manually.  But when I am at another site, no issues at all, registers as it should.  Something is blocking the config file or something like that.

Any Ideas?

Regards

Cos
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