[cisco-voip] BAT Phone Insert Issue

[Ryan Huff]

Yeah, the column headers for the CSVs change often between versions; required fields added, fields removed or renamed ... etc.

My suggestion is to generate a "sample" export of the data set you're trying to import, using the 10.5.2 BAT. Then, copy/paste the relevant columns from your CSV that you want to import, into the "sample" sheet you exported (removing the sample data set rows of course).

If you're trying a "Specific Details" insert type, you'll generally want to create a customized template for that data type to insert against first, then select it during the import.

Thanks,

Ryan

On Apr 12, 2017, at 9:36 PM, Ruben Trujillo via cisco-voip <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>> wrote:

Hello,

I'm attempting to do a BAT phone insert (CUCM 10.5.2)but I'm running into an issue where I get an error "(blank) is not a supported field".  Since the log isn't telling me what the issue is I'm having a hard time finding what it's complaining about.  Has anyone else run into this?  I've tried this with an "all details" as well as "specific details" when attempting to insert phones via BAT.  My feeling is that something changed between this version and the previous version of CM but I'm not having any luck finding what it is.  Also, I have done this successfully before but it’s been a few years and I believe we were on CUCM 9.x at the time.

Thanks,
Ruben Trujillo
IT Telecom

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