[cisco-voip] 9971 settings menu - Administrator settings option missing

Gary Bates_Command Solutions gbates at commandsolutions.com.au
Wed Apr 19 23:08:36 EDT 2017


Nathan

Nailed it !
Thanks heaps 

Sent from my iPhone

> On 20 Apr 2017, at 12:34 pm, Nathan Reeves <nathan.a.reeves at gmail.com> wrote:
> 
> As a start, check to see whether Enterprise Phone Parameters, or the Device itself has the Device Specific Option 'Settings Access' set to anything but Enabled.  I know configuring that option with disabled will remove the option completely from the device menu's.
> 
> Nathan
> 
>> On Thu, Apr 20, 2017 at 9:11 AM, Gary Bates_Command Solutions <gbates at commandsolutions.com.au> wrote:
>> I have recently upgraded from CUCM 9.1 to 11.5. On my 9971 phones some of the menu options have disappeared like the administrator settings
>> 
>> Can't locate where to re enable the display options
>> 
>> Any ideas?
>> 
>> Thanks
>> Gary
>> 
>> 
>> 
>> Sent from my iPhone
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> 
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