[cisco-voip] 88XX Soft Reset

Stephen Welsh stephen.welsh at unifiedfx.com
Thu Aug 10 08:51:56 EDT 2017


Hi Jon,

The modern equivalent of a soft reset for the 88xx series is as follows:

Key:Applications|Key:KeyPad5|Key:KeyPad4

i.e. Applications > 5 > 4 > 1 (Reset Device)

I’ve attached a screenshot of the final page, as you can see there are a few reset options, including number 5 that erases the ITL/CTL file.

Kind Regards

Stephen Welsh
CTO

[cid:CBBF0493-235C-43D2-A874-9FB3D95AF598 at b2.unifiedfx.com]
[cid:6C016880-B173-4617-849B-C11DB6D198D7 at b2.unifiedfx.com]
On 10 Aug 2017, at 13:43, Jon Fox <jonfoxipt at gmail.com<mailto:jonfoxipt at gmail.com>> wrote:

Thank for the Sean,

I was looking for more of a soft reset of the newer 88XX devices.



On 10 Aug 2017, at 13:04, Sean E. Knight via cisco-voip <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>> wrote:

Reset the Phone to the Factory Settings from the Phone Keypad:

Remove power from the phone in one of these ways: Unplug the power adapter. ...

Wait 5 seconds.

Press and hold # and plug the phone back in.

When the Headset and Speaker buttons are lit, release # and enter the following key sequence: 123456789*0#

-----Original Message-----
From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jon Fox
Sent: Thursday, August 10, 2017 4:38 AM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] 88XX Soft Reset

Hello All,

Is there soft reset key press sequence on the Cisco 88XX (8841/8851) Devices.

I remember that there was the **#** key press on the 7940/7940 devices. is there a similar on for these newer phone models?

Many thanks


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