[cisco-voip] UCM Upgrade Poll

Charles Goldsmith wokka at justfamily.org
Mon Aug 28 00:25:40 EDT 2017


There is!

http://docwiki.cisco.com/wiki/Unified_CM_L2_Upgrade_Disk_Space_issues#Free_Up_Space_for_Unified_CM_L2_Upgrade.C2.A0


That entire page is good reading.


On Sun, Aug 27, 2017 at 11:20 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> Are there instructions on how to free up disk space?
>
> Sent from my iPhone
>
> On Aug 27, 2017, at 11:18 PM, Erick Bergquist <erickbee at gmail.com> wrote:
>
> I've done a few dozen inplace upgrades of CUCM, Unity, UCCX with existing
> VMs with no real issues over the past few years. Talking 8.x to 10.x  or
> 11.x or 9.x to 10/11.x.
>
> Issues encountered:
>
> Freeing up disk space on existing VM for the RU/SU to install on a few
> upgrades (more of a slow down)
>
> Recently had issue with IM&P 9.x to 11.x where a invalid ntp entry was in
> the platformcfg.xml XML file that there is a bug ID on that TAC had to get
> in with root access to remove. After that the IM&P inplace upgrade went
> fine.
>
> And a few non-upgrade issues involving license matters and getting correct
> number of licenses.
>
> I was reading another post about 12.0 using CentOS now, need to read that
> over more and see what is changing with upgrade process.
>
>
> My only wish was if these would go faster. Maybe have an incremental patch
> with just fixes instead of a full size SU/install file and reinstalling
> every file - especially for SU patches within same major version.
>
> YMMV, Erick
>
>
> On Thu, Aug 24, 2017 at 10:34 AM, Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
>> Why not just come along with me on my next upgrade.  You can feel the
>> pain...err excitement, of planning and executing an upgrade in the real
>> world.  ;)
>>
>> On Thu, Aug 24, 2017 at 9:52 AM Ryan Ratliff (rratliff) <
>> rratliff at cisco.com> wrote:
>>
>>> Thanks everyone for the feedback.
>>>
>>> We are looking at ways to make upgrades easier and stories like these
>>> are very helpful.
>>>
>>> -Ryan
>>>
>>> On Aug 24, 2017, at 10:17 AM, Scott Voll <svoll.voip at gmail.com> wrote:
>>>
>>> 1. I'm guessing we are 10% True bugs and 90% environment, but I will
>>> agree with other comments about DNS and NTP being a dumb reason to fail
>>>
>>> 2. as for time, over the years we used to spend over 6 months on
>>> upgrades...... we are down to about 2 months.  in our enviroment we have to
>>> document all the changes before so it can be communicated to the end user.
>>> Researching for the answers has moved from Anthony's 100 documents to just
>>> opening a TAC case.  It has become way to time consuming to find all the
>>> right doc's to get the correct answer.
>>>
>>> YMMV
>>>
>>> Scott
>>>
>>>
>>> On Wed, Aug 23, 2017 at 1:46 PM, Anthony Holloway <
>>> avholloway+cisco-voip at gmail.com> wrote:
>>>
>>>> Wow, it's kind of cool that you're even asking.  Thanks for that.
>>>>
>>>> Already I can see this is going to be a wide gap in responses. Partner
>>>> vs end user, this customer vs that customer, this version vs that version,
>>>> this scenario vs that one, and on, and on, and on.
>>>>
>>>> 1) I feel like it's always a bug (100%), in that, developers should
>>>> code solutions that can work around most issues.  E.g., I had an upgrade
>>>> fail on a CUCM because the ntp was 0.us.pool.ntp.org, despite CUCM
>>>> happily syncing to it in the current version.  OR Common partition not
>>>> having enough space, when devs could just purge old logs to make room, or
>>>> simply make better logs to begin with (I do admit, moving to compress logs
>>>> [TAR/GZ] was sweet)
>>>>
>>>> 2) This is a painful one for me, but I put in a lot of time preparing
>>>> for an upgrade.  A large portion of the time is, in my opinion, wasted
>>>> finding the right documentation and then trying to interpret it.  Here's a
>>>> fun one: there's over 100 documents an Engineer needs to reference in
>>>> preparation for what I would consider a low-medium level environment.  I've
>>>> posted this before, but I'll post it again, I have a matrix of documents I
>>>> need to reference during the planning and execution phase of an upgrade:
>>>>
>>>>
>>>>
>>>>
>>>> On Wed, Aug 23, 2017 at 8:38 AM Ryan Ratliff (rratliff) <
>>>> rratliff at cisco.com> wrote:
>>>>
>>>>> Quick 2 question poll, feel free to unicast or share your response
>>>>> with the group.
>>>>>
>>>>> 1. When you or your customers have a UCM or IMP upgrade fail, what
>>>>> percentage of failures are due to a bug vs something in the environment
>>>>> (user error, db updates, etc)?
>>>>> % bug:
>>>>> % not a bug:
>>>>> Yes it’s a very subjective question but that’s ok, use your judgement.
>>>>>
>>>>> 2. When an upgrade goes smoothly with no issues, how much time do you
>>>>> put into the planning and preparation for the upgrade (not the execution)?
>>>>>
>>>>> Thanks,
>>>>>
>>>>> -Ryan
>>>>>
>>>>> _______________________________________________
>>>>> cisco-voip mailing list
>>>>> cisco-voip at puck.nether.net
>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>
>>>>
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>>>
>>>
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