[cisco-voip] Panic Button Solution?

[Lisa Notarianni]

Call Manager 10.5.2.12901-1



I have a request from a department here at The University of Scranton to use a button on their phone as a panic button that would do the following:

1.       Automatically dial our Police department without a ring tone

2.       Provide one way communication to University Police so they can listen to the conversation to get an idea of the issue and then dispatch an officer

It is important to have silence on the phone connection when the button is pressed

I looked into PLAR but I don’t think it can be configured exactly this way.  We have a SingleWire server but it is in the process of being upgraded. So, before we install a physical panic button without a voice feature, we wondered if there were any other creative solutions.

Thank you in advance -
Lisa Notarianni
[Lisa Notarianni Telecom Engineer]



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